Ensure consistency and the highest ethical standards across our entire organization. Our quality assurance team drives ongoing improvement by fostering an environment of support, providing technical and specialized consultative services, and inspiring ongoing excellence. Come join us in Los Angeles, California.
Director Risk Management Patient Safety
In this role, you will direct and manage Risk Management and Patient Safety programs for the Service Area. You will develop, implement, evaluate, and improve an integrated clinical risk management and patient safety program. The program includes proactive prevention, identification, elimination, or reduction of the number and severity of clinical risks/losses.
At least five years of experience in risk management within an acute care medical center with at least three years of experience in a supervisory/management role, including experience in planning, implementing, and evaluating risk management programs.
A bachelor of arts or science degree in nursing, health services administration, public or business administration or public health; a master’s degree in one of the aforementioned fields preferred
CPHRM certification within one year of hire
The ability to demonstrate knowledge of governmental and regulatory standards/requirements/guidelines related to risk management, medical malpractice, tort principles, and proceedings
The ability to demonstrate knowledge of and utilize the principles, practices, and techniques of patient safety, and risk management, including risk identification, assessment, audit design, analysis, treatment, and evaluation or risk management processes and systems (including Root Cause Analysis and Failure Mode and Effects Analysis); quantitative and qualitative statistical analysis; hospital and outpatient medical care delivery; quality management/improvement principles, methods, and techniques
Demonstrated ability to utilize effective oral and written communication skills
Demonstrated ability to utilize consulting, project management, and leadership skills such as coaching/mentoring, as well as interpersonal skills such as facilitation, negotiating, and influencing
Demonstrated leadership, communication, and team building skills that effectively motivate and engage staff
The ability to use discretion based on priorities, commitments, and current projects in assessing urgency/priorities, accepts or declines appointments, and meeting and/or arranging appropriate representation
The ability to work in a Labor/Management Partnership environment
Depending on area of operation, the following may be required: working knowledge of KP Health Connect utilization and reporting capabilities including other adjunctive Information Technology applications/systems; self-motivated professional with knowledge of Patient Safety and Risk Management regulatory requirements, principles, practices, and intervention strategies; the ability to complete data analysis, develop recommendations and communication of findings to appropriate stakeholders that promote performance improvement – this will link the data from risk claims, significant events reporting, near misses from risk data base into actionable process to improve patient safety
For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing job number 759675.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.
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Internal Number: 759675
About Kaiser Permanente
As America's largest nonprofit health plan, serving over 9 million members in nine states and the District of Columbia, we're driven by the needs of our patients and our responsibility to the communities we serve. We recruit high-caliber individuals and provide them with a positive work environment, outstanding facilities and resources, competitive wages, and exceptional benefits. If you believe quality of care and quality of life go hand in hand, this is the place to put your beliefs into practice.