The Business Analyst (BA) is assigned to Banff Centre’s student information system project (Campus Cloud) and is responsible for creating requirements, process, configuration, solution, testing, sustainment, and decision documentation by facilitating management, business, and technical project team members through problem definition, information gathering, alternatives generation, analysis, evaluation, and recommendation.
The BA brings professional expertise and judgement across the domains of the Business Analysis Body of Knowledge (BABOK) and provides guidance in designing and recommending methods, standards, and approaches in collaboration with the project team and the IT/S Project Management Office.
Reporting to the Senior Project Manager, below are some key accountabilities:
Senior Business Analysis
Project and Change Management
Teamwork and Collaboration
University degree in computer science, management information systems, or a related discipline (or a combination of related experience and education).
5-10 years’ experience as an IT business analyst, including experience with complex projects.
Certification or formal training in business analysis (CBAP certification is an asset).
Significant experience with requirements and solution design related to configuration of a software implementation (cloud-based preferred).
Formal training in testing or quality assurance is an asset.
Ability to map and redesign business processes and identify business and technical impacts and gaps.
Demonstrated meeting and workshop facilitation experience and skills.
Ability to translate between management, business, project, end-user, and technical domains at all levels.
Advanced representation skills with MS Office tools to create and manage business analysis deliverables and documentation (Word, Excel, Visio, PowerPoint, SharePoint).
Proficient with meeting technologies such as online conferencing.
Hands-on experience in technical aspects of software development is an asset.
Effective interpersonal, written and verbal communication, and issue escalation skills
Highly organized and plan-focused.
Strong time management and prioritization skills to manage many parallel streams of work.
Able to work within a changing project environment as a flexible professional with minimal supervision, make supported recommendations, and apply a high level of technical and organizational skills to complete assignments collaboratively, effectively, and quickly.
Project management and change management education/experience is an asset.
Employment Terms and Benefits
In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500-hour probation period for a one-year term.
This position pays between $32-36 per hour, depending on experience, working up to 40 hours per week.
The ability to work remotely up to 2 days a week will be considered
Banff Centre offers on-the-job training, a supportive work environment, a subsidized staff cafeteria and fitness memberships, staff events, and free or reduced admission to many Banff Centre concerts, films, lectures, and exhibitions.
About Banff Centre for Arts and Creativity
Founded in 1933, Banff Centre for Arts and Creativity is a learning organization built upon an extraordinary legacy of excellence in artistic and creative development. What started as a single course in drama has grown to become the global organization leading in arts, culture, and creativity across dozens of disciplines. From our home in the stunning Canadian Rocky Mountains, Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.