UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing primary and specialty care of the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. UW Medicine owns or operates Harborview Medical Center, Northwest Hospital and Medical Center, Valley Medical Center, UW medical Center and a network of UW Medicine Neighborhood clinics that provide primary care, UW Physicians, UW School of Medicine, Airlift Northwest, and other owned, operated, or affiliated entities. UW Medicine shares in the ownership and governance of Children's' University Medical Group and Seattle Cancer Care Alliance, a partnership among UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children's Hospital.The PROGRAM OPERATIONS SPECIALIST - Enterprise Records and Health Information position is responsible for planning and implementing quantifiable business solutions for managing the integrity of healthcare records and content, in collaboration with UW Medicine ITS and content users. This involves researching and implementing best practices that enable a shift from paper intensive processes and systems to electronic systems, including UW Medicine's multiple heath information systems and related secondary systems. This position is responsible for ensuring UW Medicine digital assets are managed, accessible, retained and/or destroyed in keeping with retention requirements and incorporating information governance principles such as accountability, integrity and accessibility in the workflow. The PROGRAM OPERATIONS SPECIALIST:Acts as subject matter expert on the use of systems and processes, such as RightFax, for the accurate and reliable ingestion of digital content into the electronic health record. Provides outreach related to information governance and other departmental activities and goals, including planning and implementing communication and training opportunities for clinical and other stakeholders. Creates online, in person, and other training resources related to content integrity initiatives that support adherence to professional standards and forms governance. Develops and delivers training to clinic staff who request support in document type assignment for scanning medical and other related records. Establishes and maintains regular communications with clinical partners on content integrity. Collaborates with IT and other teams communicating with clinical stakeholders in order to streamline enterprise communications.Plans and develops content mapping documentation related to electronic health records, including the legal medical record and designated records sets. Collaborates with stakeholders on standards that support content mapping. Audits the classification of records into the EHR. Assists with the conversion to one electronic health record by incorporating information governance strategies and collaborations with clinical transformation teams. Maps locations of all files generated in the care of patients.Provides support and expertise to other projects as assigned, utilizing process improvement methodologies (such as LEAN and Six Sigma) and project management practices and principles. Develops workflow documentation utilizing Visio and other applications. Collaborates with other teams in ERC and ERHI to find efficiencies. Develops and publishes metrics and reports that track activity related to quantifiable process improvements. Supports clinics with workflow advice related to digitized information in the EHR.Represents information governance and content integrity principle at enterprise meetings such as RSSC, Ambulatory Care PSS/PCC meetings, ITS facilities committee meetings, project intake meetings and other. Will need to travel to most UW Medicine Responds to questions from UW Medicine employees regarding information governance and electronic health care records content and integrity. Performs additional duties as assigned.REQUIREMENTS:Bachelor's Degree in Health Information Management or Healthcare Informatics or related field2-3 years experience:Knowledge and experience implementing projects; understanding of laws and accreditations governing healthcareKnowledge of HIPAA and HITECH; knowledge and experience in the health care field; knowledge of medical terminologyStrong interpersonal skills, with the ability to communicate effectively in person and in writingCritical thinking skills required.Competent in MS Office suite, advanced user of Excel and VisioAbility to build consensus and work collaborativelyAbility to meet deadlines under pressure in a high volume environmentAbility to maintain confidentialityEquivalent experience or education may be substituted for stated requirements.DESIRED:RHIAExperience using Epic or Cerner EHRExperience with ambulatory care or inpatient workflowsCONDITIONS OF EMPLOYMENT:Ability to lift 40 poundsValid WA state driver's license
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.