The Digital Sales Professional is responsible for researching, initiating, and leveraging sales opportunities with existing and prospective customers while developing and maintaining key clients. This is accomplished via social media and forum communication with primarily retail customers to determine and provide the products and information that will best suit their needs.
Our team of Sales Professionals are responsible for being the front line of communication with our customers, offering technical and sales support throughout the customer experience.
The Digital Sales Professional also communicates with internal staff to report on sales and technical support related activities including new product requests, commonly asked technical questions, and new sales and marketing opportunities.
DUTIES AND RESPONSIBILITIES
Develop and maintain a strong sales and technical knowledge of our products as well as a working knowledge of performance automotive suspension installation and tuning
Work directly with customers via social media and forums to assess their needs, supply product options, and guide the customer into a buying decision that provides optimum value for both parties
Utilize our ERP system to handle all aspects of customer satisfaction and order placement for the customer, including the proper handling and processing of payment information
Identify, research, and cultivate new sales opportunities
Meet or exceed personal and company-wide sales goals while demonstrating a solid customer-centric focus
Week and weekend travel to/from car and trade shows is required
Other sales-related tasks as assigned
Must possess a sound knowledge of the sales process and associated marketing techniques
Must be organized and able to prioritize and multitask to effectively manage time
Excellent listening, verbal, and communication skills are required
Must be personable yet firm, and possess the ability to negotiate
Must be energetic, driven, and able to maintain a fast pace
Automotive experience and a passion for Hot Rods is preferred
Experience with Sage100 or other ERP and CRM systems will be helpful
Must always maintain a professional presence
Two years’ working experience in sales and/or the automotive industry
Typing skills and basic computer knowledge including the use of Microsoft Outlook, Word, and Excel are necessary
Strong knowledge in using web and social media-based programs (i.e. Facebook, Instagram, forums, live chat, etc.)
Must maintain a positive attitude, exemplary attendance, and be a reliable team member
About Air Ride Technologies
350 South St. Charles Street
Jasper, Indiana 47546
Phone 812-481-4787 Fax 812-634-6632
Our business model has not been derived from any business seminar or book. It is simply our common sense approach of giving the customer what they want when they want it. Since we are hot rodders we feel we have a reasonably good idea what “it” is. We do the vast majority of our manufacturing in-house. We do the research and development, CAD drawings, prototyping, CNC machining, CNC tube bending, jig welding, shock assembly and dynoing, airspring crimping and burst testing, and final assembly all within our facility in Jasper, IN. This way we have complete control over every aspect of design, quality, and delivery. This is one reason why our back order rate is virtually ZERO. ALL of our tech/sales people have air suspension vehicles and have been involved in the design, manufacture, installation, and use of our suspension systems. We have a fleet of around 20 muscle cars, customs, and sport trucks that we use to demonstrate the performance of our suspension products and to continually refine them. You can find out more about our cars in the projects section. On our news site you...’ll find the most comprehensive technical data available for suspension systems in the world. Feel Free to call or email us with any questions. You can order online, by fax or pick up the phone and call! For questions or assistance with Ridetech products, please contact us by email at email@example.com. Our office hours are from 8:00 AM to 6:00 PM Eastern Standard Time, Monday through Friday. If you contact us outside of regular business hours, we will call you back or e-mail you within the next business day.