The purpose of this position is to lead and manage the Performance Improvement Management Office (PIMO) to drive innovation and leverage best practices (internal and external) across global operating functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Collaborates with function line teams (property management, engineering, soft services) who are responsible for the delivery of a portfolio of projects and programs.
The Director, PIMO will serve as the primary collaboration point for identifying, piloting and validating process improvement opportunities across the global portfolio to drive operational consistency and savings opportunities. The role will also provide support in assigning pilot resources (dedicated or variable) to projects/programs across each region under contract.
Responsible for training staff and developing PIMO process/services to support client requests and opportunities identified by functional line leaders.
Leads cross-functional projects and programs using a formal PIMO process.
Facilitates the development of a program charter and integrated timeline.
Accountable to ensure all initiatives remain on schedule and appropriately coordinated to ensure that issues are addressed, escalated and resolved, and that the program is completed successfully.
Responsible for coordinating collection and evaluation of internal and external benchmarking data to facilitate a comprehensive program review, minimizing redundant allocation of dedicated team resources to recreate situations that have already been addressed by peer client teams or stated industry best practice.
Facilitates regular meetings to review project status for active and pending projects (project pipeline). Collaborates with the core team to develop solutions and lead project through implementation and completion.
Responsible for reporting status of individual and groups of projects and programs. Must be able to provide appropriate levels of detail, and also be able to summarize complex issues succinctly.
Manages internal and external relationships in support of program. May provide consultation on complex large scale projects that integrate into an organized program.
Other duties may be assigned.
Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrixed reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.
Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources.
Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university. Minimum eight years of related experience. Minimum four years of leadership support experience required.
Ability to comprehend, analyze and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES
Strong leadership, problem-solving and analytical skills. Strong process skills. Strong sense of urgency. High level of problem solving skills in ambiguous environment. Strong sense of accountability and ownership. Intermediate skills with Microsoft Office Suite including MS Project.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies, client policy and procedure and business practices to achieve complex results. Responsible for setting project or department deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
Thank you for your interest in CBRE. This position is being published in an effort to build our candidate pipeline for our upcoming opportunities. If an opportunity opens that matches your qualifications, we will reach out to you at that time.
We are growing a world-class organization with a world-class team and appreciate your interest in CBRE.
Internal Number: 18034462
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.