Job Requisition Number: 26315. The Haas School of Business develops path bending leaders - individuals who redefine how we do business. Berkeley-Haas, the second oldest business school in the United States, educates 2,200 students each year in six degree-granting programs, and hundreds more through executive education programs. A team of 300 staff members support these students, faculty and alumni through work in areas that include Admissions, Student Services, Career Management, Administration, Development and Alumni Relations.
Berkeley-Haas offers opportunities to champion new ideas, collaborate across boundaries, and learn continually. Our culture is captured by Four Defining Principles (Question the Status Quo, Confidence Without Attitude, Students Always and Beyond Yourself) that distinguish Berkeley-Haas as a place to learn—and a place to work.
To learn more about the Haas School visit: http://www.haas.berkeley.edu/haas/about/employment.html
The Full-time MBA Program Office is responsible for providing student services and academic support for students in the FTMBA program at the Haas School of Business. Consistently rated in the top 10 among US MBA programs, the FTMBA program enrolls approximately 300 new students each year for the two-year, full-time program.
- Provides guidance and direction to Student Service Advisors on the most complex and sensitive issues. Personally may provide the full range of student services advice to management, faculty, and students.
STUDENT SERVICES: •Oversees Academic Affairs activities related to the FTMBA program. Manages student enrollment through the Haas Online Registration system and University-level Campus Solutions system, including bidding and add/drop process. Determines course scheduling needs for student progression to graduation. Monitors class and student interest as well as enrollments to most efficiently use resources. Participates in planning academic curriculum in collaboration with the Assistant Dean to ensure students’ progress through course sequences, avoid conflicts, and ensure compliance with campus-wide policies. Assists in selection of faculty for courses through the curricular planning process. •Serves as advisor and mentor to student academic committees. Actively engages with students and participate in student activities. •Serves as primary contact for MBA students. Responds to inquiries from students, faculty, FTMBA program staff, and other school and campus offices regarding program requirements and requests for assistance. Communicates regularly with students and faculty regarding program updates, events, scheduling, and other matters of importance. •Maintains relations with the University’s graduate division and all other central campus units that provide academic and student services. •Maintains comprehensive understanding of University and School policies. •Department/School Policies: Advises assistant dean and dean’s office on the formulation of FTMBA program policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of organization's academic policies and recommends new or changed policies; recommends solutions to organization's challenges.
-Monitors employee performance and provides direction and assistance. MANAGEMENT and OPERATIONS: •Hires, trains and supervises FTMBA program office staff. •Oversees Associate Directors to provide academic advising to students regarding curriculum, course scheduling, electives, degree requirements and University, School, and program policies; staff also performs degree verification audits for all graduating students. Director will oversee monitoring of students’ progress through the program. •Oversees key operational aspects of the program. Liaises with school and campus departments and service providers including Career Services, Facilities, Computing, Media Services, Alumni Relations, Marketing, Library, Registrar’s Office, UC Health Services, Parking, and others. •Advises faculty and students on new or changed policies or procedures and provides solutions for implementation of them. •Work with Assistant Dean of FTMBA, to staff courses and manage relationships with faculty and lecturers. •Provides program information and statistical reports to the Assistant Dean. •Counsels and evaluates employee performance. •Provides training to subordinates. •Recommends employees for promotion when warranted. •Recommends corrective action, hiring, and separation of employees when appropriate. •Recommends to department management changes to student services policies and procedures.
- Maintains the department’s student services budget. •Analyzes, forecasts, and reports on FTMBA budget on a monthly basis. •Provides budget forecasts and plans to Assistant Dean during annual planning cycle.
CAREER DEVELOPMENT •Works on special programs as assigned. •Participate in professional organizations and engage with colleagues at other schools. •Attends classes which will enhance expertise in job areas. •Serves on departmental and campus-wide committees as appropriate. •Participates in activities that enhance the campus community and/or larger community to further University service. •Maintains knowledge of the FTMBA unit business processes in order to provide back up to other support staff in the unit•Knowledge of advising and counseling techniques. •Knowledge of common University-specific computer application programs and knowledge of University and departmental principles. •Skills in monitoring/assessing people, processes or services, to make improvements. •Experience with Diversity, Equity, and Inclusion initiatives and programs. •Skills in project management. •Ability to develop original ideas to solve problems, persuasion, leadership. •In-depth knowledge of the field's post-degree employment opportunities and practices. •Interpersonal skills. Multicultural competencies; ability to work with diverse populations. Customer service approach. Ability to be sensitive and use good judgment in counseling situations. •Excellent written and verbal communication skills, including demonstrated effectiveness in public speaking. •Strong organizational, problem solving, and project management skills. Flexibility and initiative in seeking service improvements and procedural efficiency. •Proven ability to manage staff and be a good team player. •Ability to work with objectivity and discretion in relating to students, faculty and staff. •Ability to travel and represent program externally. •Experience working in education at the graduate level. •Demonstrated proficiency in Word, Excel, and Access (preferred). •Flexibility to work evenings and weekends for special events such as Graduation, Orientation and other events. •Bachelors degree in related area and/or equivalent experience/training. •Experience managing professional staff, including hiring and career development.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.