Job Requisition Number: 25859. Summer Sessions, Study Abroad & Lifelong Learning (SSALL) is a vibrant and dynamic organization that enables more than 15,000 visiting, UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers participate in providing more than 600 summer courses, study abroad experiences, global internships, and year-around program or courses, lectures, special events and interest circles for older adults.
SSALL is committed to offering quality, innovative learning experiences through open enrollment to a diverse audience of world-wide learners, while supporting the campus missions and commitments to its stakeholders.
•Provides guidance and direction to Student Service Advisors on the most complex and sensitive issues in all aspects of Student Services for all student populations, including UC Berkeley students, other UC and domestic visiting students, international students, study abroad students and continuing learners. •Personally may provide the full range of student services advice to management, faculty, and students. •Monitors employee performance and provides direction and assistance; manages the process of team collaboration with the internal and external stakeholders and partners. •Counsels and evaluates employee performance; recommends employees for promotion when warranted; recommends corrective action, hiring, and separation of employees when appropriate. •Provides training to subordinates; manages the cross-training efforts among all internal stakeholders; manages training programs for student employees and campus partners on Summer Sessions and Study Abroad specific policies and processes. •Recommends to department management changes to student services policies and procedures in collaboration with the Systems team and Study Abroad team.•Knowledge of advising and counseling techniques. •Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences or relevant systems at similar institutions, •Skills in monitoring/assessing people, processes or services, to make improvements. •Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. •Ability in problem identification, reasoning. •Ability to develop original ideas to solve problems, persuasion, leadership. •Bachelor's degree in related area and/or equivalent experience/training
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.