Direct, manage, and coordinate the day-to-day informational technology operations of the UTA Police Department. The Associate Director of Technology Services works with highly sensitive information of a law enforcement nature that must remain secure in compliance with legal requirements.
Provide leadership while serving as a technology subject matter expert to command staff and as a liaison with the Office of Information Technology (OIT). Maintain and provide leadership for effective relationships with OIT, vendors, other University departments, and all levels of police department personnel. Work closely with both sworn and professional staff to identify, plan, and procure hardware and software to address the technology needs of the Department. Negotiate service priorities with providers. Responsible for holding vendors accountable to contracted agreements and ultimate resolution of issues. Responsible for ensuring that law enforcement related information systems are secure and in compliance with legal requirements and industry standards. Provide investigative support for evidence collection and interview related technical assistance. Research and evaluate emerging trends and suitability of IT for department operations, including hardware, mobile and desktop applications, and peripheral accessories. Provide recommendations to command staff regarding technology initiatives. Manage department wireless connectivity options, including fixed point and mobile accessibility. Manage technology integration and support for the UT Arlington Emergency Operations Center (EOC). Creation and management of administrative systems for tracking relevant data to enhance efficiency and effectiveness of operations, including: - Establishing metrics and analyzing data to assist with management. - Coordinate department SharePoint presence to ensure availability and dissemination of pertinent information. - Personnel, recruitment, and hiring information tracking and analysis. - Establish and maintain databases to assist with areas noted above. - Inventory management. - Planning and development of online training initiatives to enhance operations. Provide, coordinate, and/or facilitate training to staff for software systems utilized including updates or version changes. Coordinate short and long-range planning initiatives with leadership and staff to ensure attainment of strategic goals. - Write standard operating procedures (SOPs) and policy documents related to technology usage. - Install, support and maintain police department specific hardware (desktops, laptops, in-car computers, mobile video systems, and other related systems) and software, including: - Information Technology, Inc. (ITI) Computer Aided Dispatch, Mobile Reporting, and Records Management systems. - Coban mobile video software, front end and back end systems. - Genetec video management system - IRIS evidence management system. - Emergency Notification Systems, including Cooper, Code Blue phones, and Outdoor warning system. - MavPark parking management system. - Keywatcher key management system. - Burglar/Panic alarm system. - Other related or pending systems. - Supervision responsibilities to include hiring, evaluating, disciplining and discharging subordinate employees, interns, student workers, etc. - Other functions/duties as assigned.
Bachelor's degree in Computer Science, Information Systems, Information Technology, or similar field of study; plus five years of directly related experience (project management, database administration, web/applications development, technology-based reporting tools, user/staff training). CJIS (Criminal Justice Information Services) certification/clearance must be obtained upon hire.
Master's degree in a related field of study and 10 years of directly related experience (project management, database administration, web/applications development, technology-based reporting tools, user/staff training). Experience with law enforcement systems including previous work with Computer Aided Dispatch (CAD) and Records Management System (RMS) software. Previous supervisory experience managing technical staff; expansion of the unit over the next 3-5 years is expected. Best practices certifications desirable including one or more of the following: A+ (CompTIA), PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library).
KNOWLEDGE, SKILLSANDABILITIES: Ability to build and maintain strong working relationships inside and outside the department at all levels. Ability to provide leadership. Ability to evaluate complex systems and make recommendations. Knowledge of computer networks/systems, surveillance camera systems. Project management skills. Strong writing, interpersonal communications, and conflict resolution skills. Ability to communicate complex technical issues to non-technical employees.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Open Until Filled: Yes
Internal Number: 8232
About University of Texas at Arlington
The University of Texas at Arlington sets the standard for educational excellence in the thriving Dallas-Fort Worth metropolitan area and is one of the nation’s fastest-growing public research universities. With an enrollment of 38,000 on-campus students and an additional 15,000 online degree-seeking students, UTA is the second-largest institution in The University of Texas System. The University offers more than 180 bachelor’s, master’s, and doctoral degrees through 10 colleges and schools and is rising in stature through its commitment to transforming the lives of students, pushing the boundaries of knowledge, and serving a growing and diverse community.
UTA has developed a strategic plan, “Bold Solutions, Global Impact” (http://www.uta.edu/strategicplan). Taking advantage of our unique location at the center of the fastest growing urban region in the U.S. and adjacency to the Dallas-Fort Worth International Airport, our vision is to be ‘The Model 21st Century Urban Research University’. To support this vision, our strategic plan focuses on four over-arching themes across the University: Health and the Human Condition, Sustainable Urban Communities, Global Environmental Impa...ct, Data Driven Discovery and Knowledge Management. The College of Engineering is playing a critical role in the advancement of each of these themes.
Our highly ranked academic programs attract the best and brightest scholars from around the world, and our faculty and students consistently receive national and international recognition for their accomplishments. U.S. News & World Report ranks UT Arlington fifth among national universities for undergraduate diversity, we are a designated Hispanic Serving Institution, and the Military Times recently named UTA as the best 4-year College for veterans in the state of Texas. The Chronicle of Higher Education ranks UT Arlington among the 20 fastest-growing public research universities in the United States over the last 10 years.
With a population of 7 million, the Dallas-Fort Worth Metroplex is the fourth-largest urban area in the United States. It covers an area larger than the states of Rhode Island and Connecticut combined. The Metroplex is the economic and cultural hub of North Texas and has the 10th-largest gross metropolitan product in the world. Not only is it an exciting place to live and work, the Metroplex offers UT Arlington a host of unparalleled scholarly, research, and economic activity.
UTA has been a catalyst for redevelopment and revitalization in the central business district of Arlington, establishing a true college town environment in downtown Arlington. UTA’s 20-acre, mixed-use College Park District provides new special events and student living space, restaurants, and parking as part of its broad-based initiative to generate and support economic activity at the city’s urban center. In addition, the University is expanding its footprint in both Fort Worth and Dallas and has plans to increase its global presence building on active partnerships led by the College of Business and the College of Nursing and Health Innovation in Central and South America, South East Asia and the Middle East.
For more information on University of Texas at Arlington, visit: www.uta.edu