Requisition # 2019-9844 Department Research Integrity & Assurance Category Information Technology Full-Time / Part-Time Full-Time Application Deadline
Princeton University seeks a highly motivated, well-qualified individual to serve as Systems Analyst/Application Delivery Manager position (SA) in the office of Research Integrity and Assurance (RIA). This position oversees, configures, and deploys changes to the suite of software applications under the electronic Research Integrity and Assurance (eRIA) umbrella of systems including Human Subjects Development, Lab Animal Research, Biosafety and Management modules by InfoEd Global. The SA is responsible for software upkeep and support, installation and configuration of the systems, and for creating reports. This position oversees vendor partners, elicits user requirements, develops operating procedures, and provides user training and support. This SA position develops test cases and participates in system testing, may assist with managing projects relating to new installations, new system acceptance, and system modifications/upgrades.
This System Analyst/Application Delivery Manager position may lead to full-time employment based on performance and business needs.
Application Software Administration, Operations and Support (50%)
Performs software upkeep, maintenance and configurations necessary to ensure reliable operation of the systems and monitors vendor release notes and communicates within and between the departments to determine when an upgrade is necessary.
Coordinates the installation of new software; adds/removes user accounts; performs data conversions; resets passwords; documents all system configurations.
Monitors software systems for abnormalities; reviews system and application logs looking for potential problems; troubleshoots and resolves hardware and/or software problems.
Creates/prepares reports by collecting, analyzing, and summarizing information using various reporting tools as needed
Oversees the services of third-party systems integrator vendors.
Provides technical direction and hands-on assistance to technicians in diagnostic procedures, trouble shooting, servicing, installing and acceptance testing of related systems.
Develops/maintains systems technical information and user operating instructions.
Manages updates to the eRIA website.
Procedure Development & User Training (30%)
Provides training, oversight and support to system users on the proper operation of the various systems.
Develops system specifications and writes administrative procedures required to support operations.
Participates in process improvement efforts, partnering across departments and with vendors.
Acceptance Testing and Commissioning (20%)
Tests newly installed programs and databases, corrects errors, and makes necessary modifications to programs and data. Coordinates and oversees the User Acceptance Testing for all applications in the eRIA suite.
Stays current in the industry trends relative to the departmental software solutions.
Bachelor's degree in related field and 3-5 years' experience with the following:
Demonstrated experience with Windows Server, Oracle and SQL
Demonstrated ability to quickly learn new web-based software applications
Analytical and data-informed approach to problem-solving and decision-making
Exceptional analytical skills, including those involving technical issues
Capacity to work independently and prioritize multiple complex projects simultaneously
Excellent organizational skills, attention to detail, and project management skills
Effectiveness in collaboration and in teamwork
Experience in a higher education setting
Software used in the administration animal research or work with biohazardous agents
Application testing and test case development
Experience with InfoEd Global software
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Standard Weekly Hours
Eligible for Overtime
Essential Services Personnel (see policy for detail)
Princeton University job offers are contingent upon the candidate's successful completion of a background check, reference checks, and pre-employment screening, as applicable. The type and extent of background check, reference checks, and pre-employment screening may vary depending on the requirements and/or functions of the job and the candidate's current employment status with Princeton University.
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.