Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
Salary/Rate: $51,000 - $59,000 @ 1.0 FTE
Southern Oregon University (SOU) is looking for an experienced, analytical, and results oriented professional to fill the position of Advancement Services Manager. This position is responsible for the daily operation of the Advancement Services department, primarily working with the advancement data system (The Raiser’s Edge), which tracks gift/financial and biographical information on alumni, friends, and donors. This position focuses on data management; data retrieval and reporting; gift entry and acknowledgement; data security; and other day-to-day functions of advancement services. The Advancement Services Manager must be able to successfully balance multiple priorities, provide excellent service to staff and donors, and demonstrate strong analytical skills. Further, the Advancement Services Manager will be expected to have strong project management and communication skills. Assignments will be varied and shifting of priorities to meet business demands should be expected. Additionally, this is a key position to analyze trends, help to improve systems and performance, and effectively implement procedures to support the growth, development, and retention of donors and alumni. Reporting to the Director of Advancement Services, the individual in this role works closely with each member of SOU's development team.
Minimum Classification Qualifications:
BA/BS in Business Administration, Management, Finance or MIS, plus minimum 2 years of related experience OR 3-5 years of experience performing equivalent functions
Demonstrated experience with relational database design, function and analysis
Experience with Raiser's Edge/Raiser's Edge NXT
Experience with Crystal Reports
Knowledge of fund development and events planning process
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service centered attitude.
Experience with Banner (HRIS)
All Listed Duties:
Maintain overall quality and integrity of the Raiser's Edge database. Including, but not limited to:
Additions and changes to constituent records for contact information, relationships and engagement tracking, as well as coding and loading of information provided by other university departments and advancement colleagues
Analysis and clean-up of data structure and code tables to support current engagement strategies
Review, explain, interpret and execute policies and procedures on all aspects of data processing and management
Training of end users to better ensure accurate and complete entries
Periodic audits to confirm entry processes; to identify and eliminate duplicate entries
Maintenance of user accounts and system security settings,
Manage all aspects of gift administration/processing. Including, but not limited to:
Timely entry and acknowledgment of all contributions
Accurate recording of fund designations and additional restrictions
Recording of pledges and pledge payments
Coordination with affiliates on batch-entry accuracy and efficacy,
Extract data via lists and reports to support various engagement activities across the university with accuracy and in a timely fashion. Including, but not limited to:
Develop complex queries/exports/reports to support the development staff, foundation affiliates and university stakeholders
Presentation of data in the most meaningful way that is readily accessible
Education of requestors as to appropriate and desirable parameters to ensure they receive the information they need
Collaboration with end users to gather requirements and ensure proper testing and validation
Provide support/training to end users on running standardized and ad hoc reports,
Finance department support to ensure financial compliance. Including, but not limited to:
Monthly reconciliation of gifts (including cash and credit card transactions, non-cash gifts, etc.)
Monthly gift reports posting for affiliates and stakeholders
Annual financial statement audit support,
Other support duties as assigned.
Special Instructions to Applicants:
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
Under the provisions of the Fair Labor Standards Act (FLSA): -Position classification defined as “exempt” are not subject overtime -Position classifications defined as “non exempt” are subject to overtime
The person holding this position is considered a
Internal Number: 7628
About Southern Oregon University
SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.