The Private Banker's role is to develop and deliver private and investment banking services to Family Offices and Ultra High Net Worth (UHNW) client's within Germany and Austria. UHNW is defined as clients with USD 25+ million Net Worth.
The role might be initially based in London. The final location for the role might be Luxembourg.
Citi Private Bank is a trusted advisor to the world's wealthiest, most influential individuals and families. Like Citi's government, institutional and multinational corporate clients, Citi Private Bank clients receive bespoke service and access to the best ideas and solutions tailored to their unique needs and aspirations. A part of Citi's Institutional Clients Group, Citi Private Bank offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among its select clients are a third of the world's billionaires, many of whom are globally minded entrepreneurs with an expectation of an institutional level of service, who take advantage of Citi's holistic approach to wealth management. Citi Private Bank is represented by more than 1,000 private bankers, investment professionals and product specialists across a network of 90 offices in 33 countries and over 128 currencies worldwide, making it the most global private bank.
Build Client Relationships:
Demonstrates an in-depth understanding of clients' businesses and sources of wealth generation
Anticipate events in a client's life and business which have significant financial implications
Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters
Build relationships with client families that cross generations to establish long-term connections to the CPB
Effectively manage client expectations regarding what can and cannot be executed on their behalf
Develop Client Solutions:
Maintains a comprehensive understanding of client goals and risk tolerance to ensure that financial strategies are appropriate
Uncovers needs that are not articulated or clearly expressed by the client
Brings together the appropriate product experts to develop long-term solutions that strengthen client relationships with the firm
Helps clients achieve broad financial and investment goals related to the creation, management, and transfer of wealth
Develops tailored solutions that address clients' unique investment, risk management, and financing/liquidity needs
Execute and Drive Results:
Sets challenging goals, regularly monitoring progress and making adjustments to achieve objectives
Plans and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction
Transfers or eliminate non-productive accounts in order to focus on clients who fit within the business strategy
Establishes a referral network and gain introductions to potential clients which generate new sales
Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Private Bank
Helps team members to acquire the experience necessary to establish credibility with clients and intermediaries
Demonstrates strong commitment to team success and place team goals above personal achievement
Encourages team members to work together to deepen client relationships and exceed sales goals
Aligns complementary experiences and skill sets of team members to maximize client effectiveness
Build and Maintain Relationships with Business Partners, Colleagues and Staff:
Develops strong relationships and partners with support functions across the CPB to maintain control, find solutions and resolve issues.
Follows standard procedures and advocates appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate.
Ensures compliance on regulatory requirements and minimizes any potential liability for Citigroup.
Ensure strong controls and effective operational and administrative services
Sets an example of behaviour to all staff.
Navigate the Citigroup Organization:
Partners with colleagues across the Citigroup network to leverage capabilities and share expertise
Advocates for the client, negotiating on their behalf with members of the Private Bank and Citigroup
Ensures clients are presented with seamless execution of internal processes and Citigroup services
Prioritizes issues that need to be escalated, getting the appropriate people involved to expedite resolution
Promote Integrity and Trust:
Understands and communicate the risk involved with various investment strategies
Establishes credibility and trust with all CPB colleagues, maintaining the highest standards of personal and professional integrity
Perseveres in delivering what is promised, even when obstacles arise
Flags and reports illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability
Technical Learning and Self Development:
Understands the broad array of products and services under the Citigroup umbrella
Applies an in-depth level of knowledge in several key investment and financing products
Develops expertise to identify business opportunities and address the unique needs of specific client segments
Keeps abreast of financial industry developments and current global market conditions
Presents and communicate complex financial concepts and investment strategies with the highest degree of professionalism
Seeks continuous improvement, admitting mistakes and changing behaviour based on feedback from clients and colleagues
Extensive and proven experience in UHNW Private Banking or the institutional/corporate banking market, specifically covering Northern Europe UHNW market
Extensive experience in working with and/or leading client teams and transactions
Demonstrated track record in relationship acquisition.
Proven success in building a new business, prospecting for new clients and business, identifying new business opportunities and closing transactions.
Extensive experience in integrating and balancing diverse priorities.
Extensive experience in selling new products, based on client needs.
Experience in working on teams and influencing diverse resources and stakeholders
Language: German and English fluency required
Strong IT skills including Excel and Word
Creative and innovative
Able to multi-task and prioritise
Able to work as part of a team
Thrives in a business development environment
Strong communication skills
Ability to influence
FSA registration preferred Competencies:
Drive and Determination
Influencing Skills / Persuasiveness
Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
Honesty, integrity and reputation
Competence and capability
In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety. By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Citi is an Equal Opportunities Employer
Internal Number: 5375540
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