The IP Practice Data, Systems and Operations Manager is responsible for supporting the Intellectual Property sub groups and responsible for supporting subgroups in all office locations. The position is based in the Seattle office.
Primary Job Responsibilities:
Managing suite of technology and tools used by the IP group for docketing, document management, analytics, budgeting, client services and project management.
Scoping and managing the development of new tools that promote operational efficiency, mitigate risk and increase client services.
Pushing forward technological initiatives to progress the IP Practice Group, increase operational efficiency and collaborate internally with other PGs and departments.
Performing root cause analysis of problems that arise with tools and develop and implement solutions to those problems.
Supporting overall operations of Patent, Patent Litigation, and Trademark subgroups firm wide.
Maintaining, creating, and nurturing strong working relationships between the practice group, functional administrative groups, and outside vendors.
Project managing projects and supporting ad hoc assignments and projects.
Fielding IP data requests and providing results as requested.
Support practice group leadership, business managers, and functional administrative leaders on effective and successful IP systems and operations.
This position may require travel.
Specific Skills Required:
Must have a solid understanding of IP, IP Operations, IP practice management systems and other patent and trademark systems and tools, relational databases and relevant IP processes in the US and foreign jurisdictions; be skilled in problem solving, analysis, communication, and organization; respond quickly to shifting priorities and demands; and demonstrate excellent customer service. Must be comfortable distilling complex concepts into core elements and presenting to an executive audience. Must possess ability to manage multiple projects and demonstrate accountability to project timelines. Excellence in relationship building.
Specific Skills Preferred:
Working knowledge of HTML, CSS, XML, SQL, Access and/or other data schema and coding languages; advanced knowledge Excel formulas and functionality, relational databases, systems integration; knowledge of FoundationIP, PATTSY; knowledge of USPTO authentication and deposit accounts
Education & Experience:
Bachelor's degree and 5-10 years of relevant experience, including work as a legal timekeeper or project manager. Experience with intellectual property law and legal technology, including IP docketing systems, IP practice management systems and IP analytical tools.