Under the supervision of the Director of Simulation, and within the School of Nursing Simulation Center, the Simulation Operations Specialist provides consultation to the School of Nursing’s faculty, staff and students on problems, solutions and services related to computing and information technology within the Simulation Center. The Simulation Operations Specialist manages the simulation laboratories (3) located throughout the state that are used as training facilities in support of Nursing students’ practical training. This position oversees hardware, software, inventory, and documentation and is responsible for providing advanced technical support for the School’s simulation labs, which feature audiovisual (AV) and simulation equipment and systems. This position is based at the Storrs campus but requires frequent travel to regional campus locations.
DUTIES AND RESPONSIBILITIES
Maintains and troubleshoots simulation equipment and software in three (3) simulation labs located throughout the state (Avery Point, Stamford, and Storrs); assists as needed or directed at the Waterbury, CT simulation lab.
Oversees the administration of all simulation laboratories. Inspects and maintains routine security and condition of hardware, software, AV and simulation equipment and functionality of simulation labs.
Provides faculty simulation support as needed.Assists and trains staff, students and others in simulation laboratory methods and techniques, proper use of equipment and related work.
Manages the School’s simulation technology hardware and simulation inventory, including ordering laboratory supplies and the removal of hazardous materials.
Oversees, inventories, maintains, and assists with repairs on all Simulation Center computers, LCDs, software and other computing technologies owned by the School of Nursing.
Performs simulation technology equipment moves, repairs, replacements, and maintenance.Oversees simulation computer inventory, loans, and carts.
Researches and develops recommendations and specifications for advanced technology and equipment in support of the UConn School of Nursing Simulation Center
Develops, recommends, and implements simulation technology-related guidelines and procedures for the School consistent with University policy, as approved by the Dean.
In the UConn School of Nursing Simulation Center, implements computer virus protection, security, encryption, data back-up, and recovery services.
Is responsible for maintaining proper working order equipment in the simulation center, instruments and related apparatus, which may be highly specialized
Responsible for all aspects of the electronic access to the building including communication with university offices.Serves as the main point of contact and responds to issues by phone, as needed, that may occur outside the normal work schedule.
Participates in School of Nursing events as assigned, which includes working occasional evening and weekend hours.
Bachelor's Degree in Computer Science or related field or equivalent combination of education and training and two (2) or more years of progressively responsible technical experience.
Experience with installations, configurations, troubleshooting and repair of computers, peripheral hardware, systems and various software applications.
Demonstrated knowledge of standard computing technology, Windows, Macintosh, PDA’s, and mobile devices, and considerable knowledge of desktop applications.
Demonstrated ability to apply a variety of concepts, techniques and practices in the specialty area appropriate to supporting simulation laboratory environments.
Experience and advanced knowledge of audio-visual systems and related components, including the ability to operate, maintain, analyze and troubleshoot technical problems.
Experience with basic security/networking protocols (firewalls, IP addressing) and remediation of computer viruses, spyware, malware.
Excellent verbal and written communication skills, with a proven ability to explain complex, technical processes.
Ability to exercise sound judgment, make good decisions, work well independently and organize time and tasks with minimal supervision.
Demonstrated ability to work collaboratively in a team-oriented environment as well as with individuals, groups, and various units within the organization and externally.
Willingness and ability to work flexible hours including occasional evening, weekend, and off-shift hours as needed to support program activities, faculty and staff, and School events or respond to computer/IT emergency situations.
Willingness and ability to travel to other campus and/or simulation laboratory locations throughout the state.
Ability to lift and carry items weighing up to 150 pounds, with mechanical or human assistance.
CHSOS certification (Certified Health Simulation Operations Specialist)
Computer programming experience.
Familiarity with streaming encoders, digital and audio encoders, Crestron, Extron, and Bi-Amp systems.
Demonstrated experience troubleshooting, integrating and maintaining complex audio and video systems and equipment and/or other instructional technologies used in hi-tech classrooms or laboratories.
Experience maintaining and operating simulation equipment such as mannequins.
Experience with simulation software including Gaumard and Laerdal.
Experience with disaster recovery to include data back-ups, migration and recovery services.
Knowledge of principles and practices of training and development methods and techniques, including ability to identify training and learning needs.
Prior technology support experience in a higher education environment.
Experience planning, organizing and coordinating training programs related to program specialty.
Previous exposure to healthcare industry such as a hospital or alternative medical and simulation environment
This position is a full-time, 12 month, 35 hour work week permanent position. Salary is commensurate with experience and includes full benefits. For more detailed information about this job opening and to view the full job description, please visit the School of Nursing website at www.nursing.uconn.edu.
Interested applicants should apply on line through UConn Jobs at www.jobs.uconn.edu, Staff positions (Search 2019298). Please include a cover letter, resume, and the names and contact information for three (3) professional references. Screening will begin immediately. Please include the search number in all correspondence.
Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search # 2019298)
This job posting is scheduled to be removed at 11:59 p.m. Eastern time on January 22, 2019.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
Internal Number: 2019298
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