This position contributes to the leadership, management, supervision, and evaluation of programs offered through the office of New Student Orientation (NSO) and serves in the absence of the Director of NSO on various initiatives. The individual in this position oversees the daily operations, planning, collaboration, and implementation of programs in support of student recruitment, matriculation, and retention. Additionally, this position: Manages the planning, design, implementation, and evaluation of a comprehensive orientation, advising, and registration program required of all new undergraduate students; directs all marketing and communication initiatives for the office, including websites, print and marketing pieces, social media presence, and monthly newsletters to newly admitted and first year students and their family members; evaluates and ensures quality and effectiveness of all programming and services falling under the individual’s oversight; makes hiring decisions and determines and evaluates budgets.
The Office of the Associate Provost for Undergraduate Education and Dean of Undergraduate Studies cultivates a vibrant, multi-disciplinary community that is diverse along many dimensions, including race and ethnicity; gender, sexual orientation, and gender identity and expression; ability status; and creed or ideology.
Characteristic Duties and Responsibilities
Provide strategic leadership and project management of orientation programs for new domestic, international, and transfer students, and family members. Develop, implement, evaluate, and modify orientation programs for Fall, Spring, and Summer sessions.
Oversee the day to day management of operations and administrative functions of the NSO office, including coordinate daily work activities, set priorities, and monitor status of projects.
Supervise, direct, and evaluate administrative, graduate and undergraduate students, and temporary staff. Recruit, interview, select, hire, and train new employees.
Assist the director with the management of the departmental budget, including preparing planning budget documents and reports.
Design and implement coordinated marketing and communications programs for all orientation programs to include the development of all print, electronic marketing initiatives, and social media campaigns.
Utilize a variety of assessment tools to monitor the reach, engagement, and overall effectiveness of marketing and communications campaigns and initiatives in order to implement changes for increased effectiveness and efficiency.
Represent the office on various APUE and University committees and in regional and national related organizations, including NODA. Participate in professional development opportunities, including presenting workshops and seminars for others.
Provide leadership to the NSO office in the absence of the director. Advise, consult, and represent the unit to various constituents, committees, community and university groups regarding services/programs in the absence of the director.
Assist with the department’s assessment and evaluation efforts, including developing a comprehensive assessment plan, managing assessment tools and processes, benchmarking with peer institutions, and making data driven decisions that result in continuous improvement
Create policies and procedures which drive administrative functions in consultation with the office director; enforce university and departmental policies.
Participate in student success related advisory committees and task forces designed to support student success initiatives that guide students through the transition process.
Assist the NSO director with orientation and student transitions related tasks as necessary; conduct special projects, programs, tasks as assigned
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Business Administration, Management or field related to the employing unit; three to five years of related and progressively more expansive work experience in project management, business analysis, facilitating/training with a focus on business management; work flow process analysis and implementation of strategic initiatives or an equivalent combination of education and experience. This position requires moderate physical effort and involves standing, driving, or sitting for extended periods and/or lifting and occasionally carrying materials.
Knowledge equivalent to that which normally would be acquired by completing one to two years of post-bachelor degree work, such as a Master’s degree in student affairs and higher education or a related field; three to five years of related and progressively more responsible or expansive work experience in higher education administration, program development and personnel development and training; or an equivalent combination or education and experience.
Candidate should be a responsible person with a strong work ethic who is a team player and has the ability to work well in a diverse and fast paced environment. Evidence of excellent oral and written communication as well as an aptitude for creative marketing and programming; ability to use data-driven models for evaluation and planning and fiscal effectiveness; experience in managing highly visible events with desired outcomes; strong computer skills and strong presentation skills; ability to work both independently under limited supervision and also collaboratively as a member of a team, use discretion and independent judgment, and provide complex solutions are highly desired.
Required Application Materials
Please provide the names and contact information of three professional references.
Ability to work flexible hours; some evening and weekend hours are required.
Bidding Eligibility ends on 01/15/2019 at 11:55 PM
Internal Number: 553112
About Michigan State University
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.