The ITM Community Cluster Lead is responsible for planning, directing, coordinating, and managing all daily operations of the community cluster program, including financial, meetings/events, and cluster services. This position ensures the stability, success and growth of program by focusing on the accomplishment of the clusterâ™s strategic aims. The ITM Community and Collaboration Cluster seeks to broadly engage members of the communities surrounding ITM institutions, the public, industry stakeholders, and patient advocacy groups in the mission, governance and work of the ITM. This position requires in-depth knowledge and experience of community engagement and outreach in an academic health/medical setting, and of community based participatory research. The Community Cluster Lead uses broad and deep knowledge of community engagement, best practices in the field, and awareness of evolving internal or external issues both nationally in community engagement and locally across the ITM institutions to improve the work of the Community Cluster and its services offered to investigators and the public. This position solves complex problems and/or takes a new perspective using existing solutions. The Cluster Lead largely works independently, receiving minimal guidance, and acts as a resource and liaison on community engagement matters for colleagues throughout the ITM.
Uses in-depth knowledge and experience to administer the delivery of cluster services to program participants.
Develops and maintains key relationships in the ITMâ™s stakeholder communities among leaders, residents, and organizations, ensuring that these collaborations further cluster aims and positively contribute to the work of the ITM.
Develops and implements the cluster workplan, assuring adherence to program aims.
Develops and maintains a comprehensive inventory of research and program initiatives focused on the community across ITM institutions.
Facilitates relationships between the ITM and the community for research, prevention and education initiatives, and community benefit programming.
Provides program development guidance to community-faculty collaborative efforts.
Participates in the management and evaluation of the Director of Planning and Research at the Chicago Department of Public Health, ensuring this position carries out cluster aims.
Ensures the integration of Communications/New Normal Campaign activities within the Community and Collaboration Cluster.
Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.
Establishes and tracks performance metrics for impact of ITM Community and Collaboration interactions.
Drafts and submits cluster progress reports.
Provides regular updates and presentations on cluster activities and accomplishments, as needed.
Manages the cluster expenditures and budget and recommends or makes budgetary recommendations.
Interacts with faculty, researchers, external stakeholders, and staff for committee work or information.
Manages and carries out all activities of the ITMâ™s Industry Advisory Board (IAB), Patient Advisory Board (PAB), and Community Advice and Research Council (CARC).
Manages ongoing cluster work, ensures communication and fosters accountability through regular meetings of the cluster leadership: tracking agendas, action items, decisions, and minutes.
Coordinates the work of the ITM Community Cluster participants across ITM institutions.
Together with cluster leadership, participates in the governance of the ITM, ensuring the dissemination of cluster activities and accomplishments, advocating for the inclusion of community voices in ITM direction and activities, and coordinating cluster activities with other ITM clusters.
Ensures cluster participation in national CTSA activities, including the Collaboration and Engagement Domain Task Force.
Ability to work as part of collaborative team as well as autonomously.
Demonstrated accuracy, precision and attention to detail.
Strong organizational and project management skills.
Expertise in Microsoft Office software applications.
Excellent written and verbal communication skills, including presentation skills.
Familiarity with administration within a complex research university environment.
Excellent interpersonal skills.
Ability to handle public contacts with courtesy, clarity, and diplomacy.
Ability to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines
Excellent problem-solving skills.
Ability to use appropriate resources to resolve an issue.
Ability to follow an issue through to resolution.
Education, Experience, and Certifications:
Bachelors degree in a related field required
5-7 years of work experience in a related job discipline required
Standard office environment
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
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