JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.
#GoDigitalOps is a program team focused on implementing digital tools across Corporate and Investment Banking (CIB) Operations to enhance process controls, reduce manual processes and streamline end to end processes. Tools to drive innovation include, but are not limited to - Robotic Process Automation (RPA), Data Management Tools, Data Analytics and Optical Character Recognition (OCR). The team is also responsible for driving APAC focused Operations change programs. This role is to drive multiple such change programs for our APAC Operations teams.
The primary responsibilities will be:
Understand the Operations landscape including pain points and manual processes.
Independent project delivery - have an end-to-end view of critical path to achieve the milestones and deliver within cost/timelines. Other Responsibilities
Business Analysis - Understand business processes in detail where required and challenge actively status quo. Analytical thinking is critical to the role.
Collaborate with Ops Managers and Technology partners globally to identify potential opportunities for innovation. The candidate will be part of multiple global/regional forums and working groups to share ideas and drive changes.
Leverage Intelligent Automation tools such as RPA and Machine Learning.
Active stakeholder management and communications for a wide variety of audiences internally and externally (clients and vendors).
Degree from a top-tier program.
Proven track record of delivering projects and initiatives. Demonstrated fluency across operations and technology environments
Overall 8-10 years of working experience. Minimum 3 years of independent project delivery in Financial Services industry is required.
Aptitude / Track record of continuous learning.
Strong Interpersonal skills are required - the candidate would be expected to work with colleagues across geographies and must have a proven track record of partnering with multiple teams and locations.
Effective organizational and project management skills; able to manage multiple work streams and processes under tight deadlines.
Strong entrepreneurial spirit and ability to structure and scope complex problems; the candidate must be self-starting and independent in managing their own delivery.
Ability to assimilate broad-ranging information quickly and to distill it into key points. Communicate clearly and in a concise manner.
Excellent oral and written executive-level communication and presentation skills in English. Proficiency in regional Asian Languages is a plus.
Strong knowledge of MS SharePoint, Microsoft PowerPoint, Excel. Knowledge and exposure to Intelligent automation tools, Data Analytics and Machine Learning is a plus.
Ability to travel around Asia-Pacific
Internal Number: 5235231
About J.P. Morgan
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