At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. Join our acclaimed Primary Care Center and discover how your talents can change lives. Yours included. Boston Children's Primary Care is looking for an energetic individual to work with our team to implement new systems and approaches to meet the requirements of the new MassHealth Accountable Care Organization Quality Slate and support the team in the data collection and review to support this work. This position is best suited for someone who is comfortable with data and managing databases, interested in designing new processes to meet goals, and works well with a diverse team.
This Lead Quality Improvement Data Coordinator will be responsible for:
Planning, organizing and overseeing work of Population Managers as it pertains to ACO quality. Assigning and monitoring work, working with team to develop new processes to ensure that work is meeting stated goals as efficiently and effectively as possible.
Assisting manager in selection and assessment of new staff. Training, overseeing and assisting in the evaluation of Population Managers. Monitoring work performance, providing guidance and feedback and keeping management informed of personnel issues. Participating in the development of training and providing ad hoc and formal training for staff development. Assisting with performance reviews and provides feedback on staff performance.
Monitoring and ensuring compliance with hospital, departmental and ACO policies, standards and regulations regarding the privacy, data aggregation and disclosure of clinical QI information.
Evaluating all data reports for completeness and quality of data; working with quality team, identifying and correcting errors.
Designing databases to track data and progress towards goals. Monitoring and maintaining accuracy and completeness of databases. Proof reading and correcting data entry. Coordinating flow from data entry to patient charts. Designing and performing ad‑hoc database searches in response to internal and external requests, providing statistics and patient lists for quality improvement purposes.
Preparing monthly and quarterly data summaries and assists in preparation of reports. With assistance of the project leader and project manager, troubleshooting and problem solving unforeseen situations in data coordination that may hinder meeting goals.
Interacting with physicians and hospital support personnel to gather and retrieve patient information.
Making outreach to patients, scheduling appointments and engaging with clinical staff to ensure appropriate care is provided.
To qualify, you must have:
An Associate's Degree in Business and a minimum of 3 years of closely related experience or equivalent. A minimum of 1 year of experience as a Quality Improvement Data Coordinator at Boston Children's Hospital is required.
The analytical skills to solve problems that require the use of basic scientific, mathematical, or technical principles.
Familiarity with computers and knowledge of database, spreadsheet, and word processing software packages.
Work requires the ability to exchange information on factual matters, schedule appointments, interact with patients/families, explain hospital and study policies, and/or relay information to appropriate personnel.
Courtesy and tact when dealing with patients, families, and/or hospital employees. More sensitive situations may be referred to others as appropriate.
Boston Children's Hospital offers competitive compensation and unmatched benefits.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2793987
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.