The Director of Lean Process Improvement will serve as the leader responsible for business performance excellence. The role will facilitate, plan, provide leadership, provide education and maintain a link to senior leadership within their designated business unit for the purpose of ensuring clear communication, elimination of roadblocks and provision of necessary resources to ensure Lean Project Implementation Teams have what they need for success. Position will motivate Lean team leaders and members to maintain positive working relationships within departments. Position will ensure all elements of cost, benefit, and risk are identified and considered during the project. Functions will include, but are not limited to training, coaching and developing a high-performing team to partner with the Senior Leaders in Business Unit to drive more efficient and effective services. Position will organize and develop project team resources in order to effectively meet implementation project commitments.
Position will be responsible for managing the development of metrics to successfully track improvement and will partner with key organizational and site operational leaders to identify and achieve priorities, goals and objectives. Position will need to demonstrate, not only the benefits of the performance and process improvement initiatives, but also, the costs are far outweighed by the benefits, ensuring reasonable return on investment. Role encompasses project management, consultation, facilitation, training, and execution for a range of critical, multi-dimensional strategic initiatives that will require planning and analysis for a broad array of complex financial, operational and clinical issues in order to improve cost position, productivity, efficiency, customer service, and overall performance.
Demonstrated and documented enhanced organizational value (e.g., improved service/quality, decreased variation and non-value added work.)
Demonstrated and documented strategic foresight (e.g., scenario analyses, examples of enhanced effective decision-making)
Demonstrated and documented process improvement (e.g., root cause analysis with executed corrective action plans, yielding improved productivity, etc?) Demonstrated accountable return on investment should yield benefits as a multiple (3x) of total expense.
Master's degree preferred in industrial engineering, Health Care Administration, or related field
10 plus years of experience in work measurement, methods analysis, process improvement, and project management.
5-7 years of hospital operations or healthcare consulting experience
Six Sigma Black or Green preferred.
Bachelor's degree required
Master's degree in Industrial Engineering, Healthcare Administration, or related field strongly preferred
10 plus years of experience
Internal Number: 18017444
About Baylor Scott & White Health
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!