It's business philosophy and strategy is to tap on technology innovation to stay ahead and continue to be relevant on how brokerage services are provided going ahead. It will digitalize and automate front to back processes to provide new customers experiences and differentiate from our competitors.
The company strives towards innovation and build its dreams with strong core values. Employees are it's greatest assets. The growth and increase in value of the company are contributed by the effort and commitment from every employee.
Head of Customer Onboarding is responsible for ensuring client is successfully on boarded as required per global KYC policy, local KYC requirements, meeting tax, and regulatory norms. The role requires KYC policy knowledge for local Singapore and global regulations, good knowledge of client onboarding documents. Candidate needs to have strong KYC domain knowledge, ability to check and validate KYC documents, strong maker and checker control mind frame.
Manage the inflow of request and prioritize KYC Client onboarding and Periodic reviews
Ensure business and client is provided with the KYC, Tax, and regulatory requirements for all onboarding and periodic review request
Liaise with clients, business units and representatives to ensure completeness of supporting documents in order to optimize turnaround time for account opening
Perform individual/entity name screening and client due diligence under AML/KYC rules in order to meet regulatory requirements
Conduct timely periodic reviews on corporate and institutional clients according to policies and procedures
Ability to push back on incomplete or missing KYC docs with business and internal stakeholders
Strong communication skills and ability to liaise with compliance and client outreach teams
Work as the process owner and ensure end-to-end management of all activities associate
Ensure adherence to standards, procedures and also identify risk, mitigates and is fully aware of Operational Risk management
Closely study and ensure handling processes are mapped out during the end-to-end customer journey, with operational processes designed to meet gaps and inefficiencies
Participate in various forums to review customer journey processes and ensure issues are technically addressed and resolved
Responsible for design and development of front-to-back business process flow, together with the business units
Thoroughly understand the business needs and system requirements to define the current and to-be processes and system pain-points, and areas for optimization
Relevant degree is preferred
Independent, self-motivated and able to work in a fast pace environment
Experience and good knowledge on customer boarding and regulatory requirements
Strong leadership and partnership qualities
Build customer loyalty and confidence
For interested parties, please kindly click on the APPLY button to send us your updated CV with current and expected salary
Internal Number: 5205496
About Orient Futures International (Singapore) PL
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