The District of Columbia Bar has an opening for a Manager, Online Content (MOC). The MOC coordinates with the business units in the creation of online content and electronic communications. Collaborate on the maintenance and support of the Content Management Systems of the D.C. Bar. The MOC reports to Director, Web & Integrations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops and implements an analytics strategy, including user testing and surveys, based on meetings, focus groups, surveys and interviews with clients, users, and other stakeholders.
Prepares reports on trends, website statistics, and usability utilizing Google Analytics and other web monitoring tools.
Coordinates with the Web and Integration teams to develop and implement a QA plan for content, functionality, and design.
Performs functional testing and writes and administers test scripts.
Defines SEO success metrics, develops and manages high-quality reporting, and communicates performance and insights that show progress toward KPI’s involving user data.
Monitors site traffic performance.
Assists the Communications department in messaging for rollout and outreach.
Navigates the websites to view and maintains content for accuracy.
Designs email newsletters and other integrated marketing campaigns.
Supports the organization’s multiple websites various Content Management Systems.
Collaborates with other business groups to develop email campaign templates and web-ready images.
Collaborates with development team and vendor(s) to implement updates, upgrades, and patches in a timely manner to limit loss of service.
Recommends website improvements.
Tests issues such as system migrations, integration, performance, and system security after any major program modifications.
Performs other duties as assigned.
BA/BS degree from an accredited college or university in Information Technology, Computer Science or related field.
Seven or more years managing websites, microsites, etc.
Professional proficiency in MS Office 2010, Outlook, Visual Studio, ASP.NET, HTML/HTML5, CSS, SQL, Adobe Acrobat, Adobe Photoshop and other related software, Microsoft Photo Editor, Video Editing software and players, Internet Browsers and the Internet.
Familiarity with common Web languages and extensions as required, e.g. tables, frames, server-push/client-pull, server-side includes, etc., as well as awareness of browser compatibility issues.
Web application development experience in ASP.NET or C#.
Experience with Web Server-to-email interfaces.
Ability to program forms and implement scripts.
Deep understanding of current and future digital trends across all platforms.
Understands technical subject matters; ability to quickly grasp core ideas of varied and complex topics required.
Must possess exceptional communication, analytical and problem solving skills.
Ability to work well under pressure and to set and manage multiple priorities with minimal supervision.
Ability to handle and maintain the confidentiality of highly sensitive information.
This is an exempt position. Salary is commensurate with experience. The Bar has an excellent benefits package.
This is not an attempt to list all essential functions of this position. It is recognized that job duties may change over time, based on the Bar’s needs.
About District of Columbia Bar
The District of Columbia Bar, created by the D.C. Court of Appeals in 1972, is among the largest unified bars in the United States. The precipitating force for the D.C. Bar's creation was the legal community's desire to have a single organization that could uphold the ethical standards and rules of professional conduct.
Today the Bar's mission is to provide service to the profession, the courts, and the community. The purposes of the Bar are to aid the court in carrying on and improving the administration of justice; to foster and maintain high ideals of integrity, learning, competence in public service, and high standards of conduct; to safeguard the proper professional interest of the members of the Bar; to encourage the formation and activities of volunteer bar associations; to provide a forum for and to publish information relating to the discussion of subjects pertaining to the practice of law, the science of jurisprudence and law reform, and the relations of the Bar to the public; and to carry on a continuing program of legal research and education and make reports and recommendations in the technical fields of substantive law, practice and procedure, so that the public... responsibility of the legal professional is more effectively discharged.
As a result of a member referendum, Bar dues may only be used to support the admission and continued registration of lawyers, lawyer discipline, the operation of the Clients' Security Fund, and certain administrative operations. All other Bar activities are supported by voluntary contributions, user fees, and other nondues sources of income.
The Bar is governed by a 23-member board of governors that reflects the diversity of the membership, including lawyers in public interest organizations, in government agencies, in large firms, in small firms, and in solo practice.