Essential Functions: As part of the management team of the Division of Student Auxiliary Services, work with the chief housing officer, the director of housing and dining services, and the director of housing facilities to develop and promote a comfortable and safe living-learning environment for students, faculty and staff living on campus. Supervise a professional residence life staff in the development and delivery of a set of intentional activities that promote the personal and academic success of residential students. Work cooperatively with academic leaders in developing and supporting a robust university student success and retention program. Serve with the Associate Vice President and CHO, Director of Housing and Dining Services, and the Director of Housing Facilities in providing leadership and management of eight housing facilities for ~3800 students.Lead the development and implementation of an intentional student development program including a residential curriculum whose effectiveness can be measured through learning outcomes and the academic success and retention of campus residents. Support active advising of the Residence Halls Association.Serve as a member of the campus student success and retention team coordinated by the Senior Associate Provost for Student Success. Recruit, select, train, supervise and evaluate residence life staff including management, professional, clerical and part time personnel. Assist with the selection of other University full-time staff as requested.Oversee the campus housing student conduct process in close cooperation with the Dean of Students and the Director of the Title IX Office, including a comprehensive judicial database (MAXIENT) which could include counseling, advising, mediation and referral to campus resources. Serve as the final appeals' officer in the housing conduct process. Serve as an active member of the university's Behavioral Intervention Team (BIT), working closely with the Dean of Students' staff, disability services, counseling and psychological services, office of general counsel, and campus police, to formulate and coordinate responses to student behavioral issues on campus. Coordinate live-in professional staff to implement residence hall and apartment security including monitoring programs, front desk workers and close coordination with campus police/Public Safety.Work closely with the Director for Housing and Dining Services and Director of Housing Facilities on departmental assessment and planning facilities, recruitment and marketing efforts, and move-in and move-out processes and activities.Serve as liaison to internal and external constituents representing the Housing department and resident interests. Obtain and provide information and remain current with educational trends and developments. Create and advise regarding policy and procedures; attend meetings, conferences and seminars and maintain memberships in pertinent professional organizations.Participate in summer program planning and operations. Participate in departmental and divisional strategic planning, goal-setting and objective achievement. Participate in annual budget development with the CHO and appropriately manage financial and human resources of the department.As part of the housing management team, serve in the senior staff on-call rotation and provide emergency and crisis response as needed.Perform related departmental and divisional work as assigned.
Qualifications: EDUCATIONMaster's degree from an accredited college or university in student development, student personnel, and/or a related field and/or an equivalent combination of education and experience. EXPERIENCEMinimum of 5 years of experience as a university housing or residence life professional; experience with student development issues and strategies for implementing a comprehensive college/university-based residential program. Minimum of 5 years of supervisory and management experience required. Experience demonstrating strong organizational, communication and problem solving skills required.KNOWLEDGE, SKILLS AND ABILITIESORGANIZATIONAL LEADERSHIP: Must have a willingness to make decisions, exhibiting sound and accurate judgment. Demonstrated ability to motivate professional staff and students. SUPERVISORY SKILLS: Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork among staff members. PROJECT MANAGEMENT SKILLS: Must be able to prepare and present special projects with little or no supervision/oversight. Ability to meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a plan. Strong, detail-oriented project management skills. COMMUNICATION SKILLS: Must have effective interpersonal and customer service skills. Must have the ability to communicate clearly, concisely, and professionally both orally and in writing. ANALYTICAL SKILLS: Keen ability to make valid and reliable evaluation of information. Demonstrate attention to detail.LEARNING AGILITY: Independent and innovative self starter who can display an ability to learn rapidly and adapt quickly to changing situations.
Internal Number: 76_206242
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.