Classified Title: Software Engineer Working Title: TIC Development Engineer - Contract Applications Role/Level/Range: ATP/04/PE Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department name: 60007476-IT@JH Technology Innovation Center Personnel area: Whiting School of Engineering
Software Engineer Job Description
General Position Summary: Responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
Responsible for full life-cycle of medium to large sized complex projects; strong technical skills; strong ability to understand complex business processes. Develops solutions based on extensive technical knowledge, skills and experience; influences client towards innovative/integrated solutions.
The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
ANALYSIS AND REQUIREMENTS GATHERING
Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
DESIGN AND DEVELOPMENT
Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-based system(s) to simplify code maintenance and to improve support.
Provide monitoring and guidance in application design and development to more junior staff.
Provide thought leadership in designing and developing innovative integrated solutions.
TESTING AND DOCUMENTATION
Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Mentor junior staff in testing tools and technologies by reviewing their work.
IMPLEMENTATION AND MAINTENANCE
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service.
Bachelor’s degree required.
Additional experience may be substituted for education.
Five years of related work experience with computer systems and applications.
Additional education may substitute for experience.
Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Preferred Job Qualifications:
Knowledge in the assigned application as well as the platform on which it runs.
Knowledge, Skills, & Abilities (KSA’s):
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel enterprise, departmental, and clinical applications that strive to improve workflow, outcomes, and patient care. Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall clinical education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems. The applications we design, build, and support are critical to our healthcare operations and require high-availability, 24/7 monitoring, and on-call support.
Our development languages include:
Our development platforms include:
Our database technologies include:
Our DevOps and CI/CD stack includes:
On-premise Windows & Linux
Microsoft SQL Server
Development Engineer Requirements
Full Stack Development
Experience leading the design, build, and implementation of at least two mid-sized software applications
Familiarity with cross-platform development tools and techniques
Experience supporting a variety of multi-person projects simultaneously
Comfortable switching gears depending on business requirements
Expertise with production use of 3-4 development languages and/or frameworks
Experience taking ownership of 2-3 established applications
Experience setting up development operations (DevOps) for new and existing projects (two minimum)
Bonus: Experience with CI/CD tooling (e.g. Bamboo), build tools (e.g. Maven, Gradle, npm), and associated process automation
Bonus: Familiarity with Git workflows such as Gitflow, feature branching, and forking
Experience developing RESTful APIs and developing distributed software systems for 2-3 applications
One or more technical degrees from an accredited university
Bonus: Software engineering experience in healthcare IT
Bonus: Experience with data visualization and algorithm implementation
General Job Information about the Technology Innovation Center
Thrive in an interdisciplinary team-based environment
Are comfortable with ambiguity, and are also willing to take task-based direction on projects
Are not intimidated by working directly with world-class clinicians to design and develop software applications
Have some background knowledge rooted in the healthcare industry, and are relentlessly curious to know more
Would like to know your work is improving patients’ lives and making health systems function better, and you’d like to see this in action
Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product
Don’t take yourself too seriously, and enjoy a collaborative environment with lots of whiteboards and Post-It notes
We’re a team of designers, developers, project managers, and business leaders
We’re passionate about creatively tackling challenges facing patients, providers, and administrators through software development
The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians and patients
We develop software that ranges from integrated clinical decision-support tools to mobile, remote patient monitoring apps that bridge patients and providers
We prioritize work on software applications that have the greatest potential to positively impact patient care within The Johns Hopkins Health System
We aim to create and deliver products (through licensing, start-ups, and sales) that are beneficial to other healthcare institutions
We aim to disrupt while improving upon the status-quo of healthcare
Lead by Serving: be accessible, attentive, and accommodating to the team and our customers
Challenge what’s Usual: take initiative, be relentless, and stay curious
Take a Team-Based Approach: stay passionate about learning technology from each other and co-innovate
Partner with a clinical champion to identify and study the primary audiences
Analyze existing clinical workflows of those audiences and ensure the application integrates with daily tasks of primary users
Work with Product Development Leads, Designers, and Software Developers to lead stakeholders in design sessions for feature prioritization and feedback
Deliver a minimum viable product that allows users to test with clinical teams at Johns Hopkins
Support and maintain the application, while also providing assistance to the clinical champion in maximizing the application’s positive impact
Work with the team to design and execute additional phases of work as needed
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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