Reporting to the Director of Development, the Development Services Manager is responsible for maintaining Development operations for Bard College, including database management, fiscal administration, fundraising reporting, data integrity, and data security. He/she oversees a four-person team focused on gift recording, gift acknowledgement, stewardship, records management, and data entry.
The Development Services Manager will develop, recommend, and implement process improvements and document protocols. This role will additionally serve as liaison with the Management and Information Systems (MIS) team at Bard to develop solutions on behalf of the Office of Alumni/ae Affairs and Development (ODAA) and will work with other campus departments to maintain best practices and consistency.
Essential Duties and Responsibilities
Manage the Banner Advancement system on behalf of ODAA
Manage the data connection and processes of the ODAA’s public facing software, iModules
Maintain database integrity by creating and enforcing standards as well as data entry policy and procedures
Process new data into the database system
Train staff in database protocols and policies
Participate in campus "power user" groups as assigned
Manage the interface with Finance staff regarding gift entry, fund creation, gift restrictions and audit reporting
Oversee gift processing and ensure adherence to all IRS, FASB, and NYPMIFA regulations related to development activities.
Ensure accuracy of financial reports and proper donor recognition in annual Honor Roll of Donors and Report of Gifts
Serve as the liaison with the Finance office and external auditors
Analytics and Reporting
Create and produce reports, queries, and extraction tools for ODAA team members and other campus units
Produce prospect and donor lists as well as targeted mailing lists for communications, appeal solicitations, invitations, and events as requested
Provide support to ODAA team members and frontline fundraisers to meet information needs
Oversee workflows to connect the Banner database with other software systems
Create and manage a suite of reports for ODAA and campus use in tandem with MIS
Management and Supervision
Oversee a team of four staff members; gift recorder, data specialist, acknowledgement administrator, and data stewardship manager.
Provide mentorship and problem-solving support
Other duties as assigned.
Bachelor’s degree and a minimum of five years of related experience
Advanced computer skills including strong skills in Excel and SQL
Experience with managing CRM and database systems; familiarity with Banner, iModules, and Argos software preferred
Evidence of organizational and problem-solving skills
Experience analyzing and reviewing systems design
Ability to manage multiple complex tasks and/or projects simultaneously
Superior attention to detail and deadlines
Excellent interpersonal and communications skills
Integrity in handling sensitive or confidential information
Ability to work effectively as a team leader, as well as independently
Bard College is an equal opportunity employer and we welcome applications from those who contribute to our diversity.
About Bard College
Building on a 150-year history as a competitive and innovative undergraduate institution, Bard College's mission has expanded across the country, around the world, and to meet broader student needs.Now, approximately 2,000 undergraduates study in Annandale and more than 200 graduate students study in Bard programs, plus nearly 1,000 students in our early colleges. Total enrollment for Bard College and its global affiliates is approximately 5,000 students. The undergraduate program at our main campus in the Hudson River Valley of upstate New York retains a reputation for scholarly excellence and civic engagement. We are committed to enriching culture, public life, and democratic discourse by training tomorrow's thought leaders.