Located primarily at the ISCI campus, this position supports VSD with administrative functions, including database management, maintenance of volunteer compliance and applicant onboarding requirements. Supervises large groups of volunteers (over the course of 2-3 shifts per day) in Patient Support Services to ensure compliance with hospital, The Joint Commission (TJC) and other regulators' policies and standards; maintains adequate volunteer coverage per shift, accurate completion of requests for volunteer assistance from staff while providing excellent customer service, and serves as primary point of contact for communication with staff and volunteer shift leads. Provides project management supervision for strategic and business operations for the five service areas within the Volunteer Services Department. Serves as department contact and liaison to all departmental special projects within IFMC including offsite locations. Supports the Volunteer Services Program Operations Manager in the facilitation and tracking of initial training for all volunteers, ensuring compliance with hospital and Joint Commission requirements.
The scheduled shift for this position is Monday - Friday, 11:30 a.m. to 8 p.m. with occasional weekends.
Internal Number: 41460BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.