An Affirmative Action/Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.
The application review process will begin on January 7, 2019
Connexus Energy provides electric service to 130,000+ customer-members in a 7-county area just north of Minneapolis/St. Paul Minnesota. We are proud of our exceptional rankings in service reliability and customer service, and seek an individual who can help us continue to achieve outstanding results.
We have an immediate opening for a Residential Services Coordinator to serve as the main point of contact for our customers (developers, builders and internal staff) related to establishing new residential services. This role will provide project management, problem resolution and manage expectations while enhancing customer relations throughout the new residential services process.
Key Responsibilities & Results:
Process all applications for new residential services accurately and in a timely manner to ensure construction timelines are met.
Main point of contact for customers to process pre-construction requests, explain the construction process and ensure the accuracy of submitted materials such as application and site plan.
Explain construction time frames and service implementation costs
Inform customers of their action items and confirm dates of completion
Create work order packets and maps of new build connects
Request and manage Gopher State One Call tickets and stage materials as needed
Verify all information, provided by all applicable parties, is recorded accurately within work order packet
Provide customers with the details of the design process and explain Connexus Energy’s standards, specifications, and aid-to-construction policy to ensure they are met.
Create billing accounts
Create work orders including GIS maps
Facilitate the coordination of work, internally and externally, to ensure work is completed in a timely manner.