Summary: The Director of Mentorship Programs will develop and maintain the GGU mentoring program. In this capacity, the Director will develop and oversee a mentoring program with the collaboration of career services, alumni relations, student life, strategic communications and the academic departments. This position will enhance and facilitate institution wide opportunities for career focused alumni engagement with students. This position is also responsible for training and supporting alumni mentors and student mentees as well as developing strategic partnerships with alumni, community members and employers.
Develop and oversee a mentoring program
Create and maintain a mentoring program
Manage an online mentoring platform
Coordinate and oversee mentor/mentee matching process
Collaborate with institutional stakeholders to coordinate mentoring process
Ensure mentor and mentee compliance with program standards and policies
Determine what success will look like for the mentoring program and the data needed to assess those metrics
Interpret, evaluate and synthesize data regarding mentors and student mentees to assess program, provide feedback to stakeholders and consistently improve the program
Train and support alumni mentors and student mentees
Facilitate, create content for, and oversee mentor and mentee training in collaboration with other departments
Provide training through a variety of online and in person engagement models
Drive ongoing relationship with mentors
Build and maintain strong alumni relationships
Ensure mentorship structure and process is clear and all participants have a set of expectations and the
Create records of interactions, when appropriate, in University customer relationship management system
Develop strategic partnerships with alumni, community members and employers
Develop and present educational programs and events for alumni and students
Perform alumni outreach to develop, retain, and grow relationships
Identify, target and source alumni and community mentors
Plan and attend alumni and community events
Use social networking and other marketing tools to connect with alumni and community partners
Demonstrated project management experience.
Comfortable with technology. Experience using social media to connect with volunteers, alumni or other constituents. Proficient with databases including Salesforce, Raisers Edge, and Symplicity. Demonstrated experience using MS Excel.
5-7 years of experience working with a mentoring program. Preferably in a University or a community college setting.
Ability to work with a variety of peers and supervisors. Ability to work effectively as a team leader as well as independently; ability to train, inspire and motivate colleagues.
Highly organized with good interpersonal, problem-solving and analytical skills. Ability to anticipate needs, see opportunities and use good judgment in dealing with confidential information.
Excellent interpersonal and communication skills. Highly proficient in communicating effectively, including an ability to write and speak clearly.
Commitment to diversity and a knowledge of its impact on learning and development.
Demonstrated experience in volunteer recruitment, training, and management
Background in alumni relations or professional coaching preferred.
Bachelor’s degree and a minimum of five years relevant experience. A master’s degree is preferred.
In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third party background check.
Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.
University policy prohibits discrimination based on race, color, religion, national origin, ancestry, age, gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, taking a protected leave (e.g. family medical or pregnancy leave), or on any other basis protected by applicable laws.
The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all especially women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community.
EDUCATING PROFESSIONALS SINCE 1901. For more than 110 years, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing undergraduate and graduate education in Accounting, Law, Taxation, Business and related areas. GGU is California's fourth oldest private university, enrolling 5,000 students and representing more than 68,000 alumni. The university's main campus is located in San Francisco with additional teaching sites in Seattle, Silicon Valley and Los Angeles. In addition to evening and weekend classes, most courses and degrees are offered entirely online.