Harris-Stowe State University is a historically Black institution (HBCU) located in the heart of vibrant mid-town St. Louis, Missouri. Harris-Stowe’s beautiful campus is minutes from the renown Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park and other cultural and educational institutions. Harris-Stowe’s diverse faculty and staff provide a wide range of academic programs to one of the most culturally diverse student bodies in the St. Louis region.
The Student Success Coach I works collaboratively with their assigned academic dean, students, faculty and staff to provide services to freshmen and sophomores within a specified academic school. The Student Success Coach I will promote student success by serving as a personal coach to students and by providing academic and career advising as well as intentional intervention to a specific cohort of students. They will be responsible for alert monitoring for students facing academic and personal difficulties. The Student Success Coach I will assist with creating an environment that is conducive for success through academic coaching interpersonal connections, soft skills development, resources and referrals.
Principal Duties and Responsibilities:
Coach and provide guidance to students to ensure their success
Assume the role of primary academic and career advisor/coach to an assigned school
Develop and implement programs and services that will assist freshman, sophomores, juniors and seniors with identifying and establishing a clearly defined pathway to career fields by aligning their majors
Teach a minimum of one HSSU 0100 Course per semester
Learn and use the Jenzabar, GradesFirst and other electronic systems that house student data
Become familiar with academic policies in the bulletin and Student Handbook
Become well-versed in the vertical curriculums for majors, minors and degree programs within an assigned school
Contribute to the overall success, retention and persistence of students through graduation and career placement
Ensure a seamless transition of students with 45 or more earned semester hours to degree program admission and faculty advisement
Create success plans for students facing SAP, dismissal or academic probation
Initiate and maintain frequent contact with students to provide intensive follow up on a regular basis, discussing the students’’ challenges and progress
Maintain accurate and detailed contact notes, track performance, and develop reports on the academic success and graduation of students
Work alongside departments such as Academic Affairs, Registrar, Information Technology, Financial Aid, Counseling Services and other stakeholders to ensure a seamless transition of students
Provide services in accordance with students’ needs and organizational objectives, including but not limited to, career mentoring, shadow opportunities, networking receptions, internships/externships, career assessments, etc.
Develop, implement, market, manage, and evaluate student success workshops related to career management and educational programs to address curricular and co-curricular concerns;
Abide by FERPA policies as it relates to students’ education records
Foster collaborative partnerships between deans, faculty, staff and students
Prepare and submit annual reports and assessments related to student post-graduation employment, internship experiences and organizational goals
Remain abreast of national trends and best practices related to student academic and career paths through post-graduation
Adhere to the policies and procedures to align with institutional protocols, calendaring and recommendations by National Academic Advising Association (NACADA) and National Association of Colleges and Employers (NACE)
Attend staff meetings at the departmental and division level
Perform other duties as assigned by the Director of Academic Success
Education & Experience Requirements:
Master’s degree in Counseling, Student Affairs/Student Personnel, Higher Education or related field
Two (2) to three (3) years' experience in academic and/or career advising within higher education
Comprehensive understanding of the role of academic and career advising in higher education
A working knowledge of the HBCU population and working with students with diverse populations including work with students from underrepresented ethnic/racial groups, first-generation, low-income, non-traditionally aged college students and others
Other Required Skills & Abilities:
Must have excellent written and verbal communication skills, strong organizational ability and the ability to meet deadlines
Must have the ability to respond effectively to the needs of a diverse and demanding student and parent population
Must be a self-starter who works well in a fast-paced, dynamic, team-oriented and culturally diverse environment
Must be perceptive and patient, with strong people skills and a willingness to assist others
Demonstrated ability to organize, implement and facilitate workshop, programs and informational presentations
Demonstrated ability to build rapport in developing meaningful relationships with students and colleagues
Knowledge of Student Development Theories
Ability to demonstrate ownership, accountability and teamwork
Ability to focus on results and to commit to excellence
Ability to maintain confidentiality
Occasional stress may occur from volume and deadlines
Demands normal manual dexterity and visual and auditory acuity
Must be mobile throughout the campus
May require walking, standing, bending or carrying light items
Comprehensive medical, dental, life insurance and eye care options
Receive rich medical premiums
Pension account matched at up to 16.79%
Tuition remission including qualifying dependents
Savings annuity plans
Tax Savings Benefit through Missouri State Employees’ Cafeteria Plan
On-site fitness center
Paid Time Off Program for vacation, holiday and sick time
Please Note: Candidates must be willing to work overtime, weekends and extended hours to qualify for this role.
Review of applications will start immediately until the position is filled. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Interested candidates should submit a letter of application, and unofficial undergraduate and graduate transcripts and references online.
Expecting to fill this roleimmediately.
Please submit your application and additional documents online at www.hssu.edu. Submit your application using either Chrome or Firefox when applying, as our system works most smoothly with these browsers. Please check to ensure documents are in one of the following file formats: .doc, .docx, .rtf, .txt, .ascii, .pdf, or html.
“Please No Phone Calls”
Due to the large number of applications submitted and the high volume of applicant inquiries we receive regarding the status of applications, we are unable to accept phone calls or walk-in inquiries regarding applicant status.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
About Harris Stowe State University
Harris Stowe State University is a coeducational municipal university centrally located in St. Louis. MO. There are three divisions. The college division provides a program of instruction leading to the degree of B.A. in education. The junior college division offers two-year courses in general, professional, and pre-professional training for residents of St. Louis. The University hosts collaborative graduate degree programs with Maryville University, the University of Missouri-St. Louis and Webster University. The University continues to expand, adding new campuses and buildings as part of its 21st-century initiative to offer opportunities for both undergraduate and graduate students seeking a variety of degrees.