Position Description/Overview: The University Services Facility Information Manager leads a team of approximately 10 people and is responsible for developing, managing and reporting on a diverse set of facility and real estate data sets for University of Minnesota physical assets system wide. In this role the Facility Information Manager serves as a senior manager in the Finance & Systems organization, directs significant programs and operates with a high degree of autonomy. This position requires a creative leader, manager, and advocate for information technology, reporting and facility data. The position reports to the Assistant Vice President for University Services Finance & Systems.
The Facility Information Group is responsible for enterprise-wide geographic and data information systems supporting building & infrastructure records, space and real estate data, and enterprise facility condition assessment data as well as various Twin Cities specific services including utility location and on-line campus maps. These foundational data systems and services form the backbone of numerous mission critical campus operations and decision-making processes. Major Responsibilities
Operational Management: (50%)
Manage and oversee ongoing projects, systems and initiatives
Provide exceptional customer service
Partner with the University Service units, the Office of Information Technology and other University partners to meet business needs for facility related data
Provide metrics and benchmarks to measure success
Provide framework for quality assurance throughout the product lifecycle
Ensure data is accurate, consistent and appropriately secured
Strategic Planning: (20%)
Participate in University Services and University-level IT committees, ensuring alignment with the key partners and the development of shared technology services throughout the university
Sit on relevant university committees to set strategic direction (e.g. Enterprise Data Management and Reporting group)
Sit on management committees for enterprise projects (e.g. Tririga)
Work with University Services Finance and Systems leadership to determine the future IT / data needs and opportunities for the university
Work with Finance and Systems leadership to establish goals that will address organizational data needs.
Personnel Management: (15%)
Direct and manage the unit
Create positive work environment for all staff including a common culture and cohesive work environment
Manage workload distribution of implementation, support, and maintenance tasks.
Uphold the performance measures of the unit
Budget Management: (5%)
Create and maintain a highly effective staffing structure within budget constraints.
Work with AVP and others to develop annual budget.
Oversee unit budgets for hardware, software, personnel, outside contracts, etc.
Communication Management: (5%)
Provide representation as necessary at campus and system-wide meetings.
Serve in leadership roles in professional organizations.
Communicate with internal/external stakeholders.
Work with clients and partners to define unit direction.
Knowledge Management: (5%)
Remain current on all internal relevant policies and procedures
Participate in leadership programs, user groups, and user conferences to maintain and improve skills, and to stay up-to-date on current industry trends and best practices.
Remain up-to-date in the field of information technology, especially in regard to higher education.
Work Environment: Work is performed in an office setting.
BA/BS degree in a field related to this position plus 8 years of progressively more responsible professional experience in a related information technology, finance or business related area.
Experience in leading and developing industry recognized business/system analysis methods, approaches and techniques
Experience in leading a unit responsible for successfully implementing IT related business solutions, projects and work plans including managing financial and human resources.
Experience and advanced understanding of large scale, complex project management and system development life cycles
Experience working in a complex, large, de-centralized and diverse work environment
Higher education workplace experience
Advanced degree in GIS, business or information systems management
Understanding of higher education space management, real estate and facilities management data and business practices.
Experience with IBM Tririga and enterprise ESRI ARCGIS.
Knowledge, Skills and Abilities
Ability to assess customer goals, needs, and interests with respect to the implementation and appropriateness of technology solutions.
Skill in the analysis and documentation of large, complex, enterprise business/system processes
Ability to lead and drive large, complex, multi-functional projects and teams
Knowledge of facility related IT systems, business practices and data.
Ability to lead, develop and mentor staff
Ability to collaborate effectively with other business and technology partners who possess extensive business- or subject-matter expertise
Ability to see the "big picture" and find effective and creative solutions that may cross organizational boundaries
Strong communication and customer-relationship skills
Internal Number: 327890
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.