Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
Description: Citi Internal Audit is a dynamic global function of over 1,900 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best in class IA function and is committed to investing in people, learning and development, innovation and methodology programs.
The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment.
The function is made up of multiple teams covering each of Citi's product and functional areas, as well as dedicated teams for IA Operations, IA Innovation and IA Quality Assurance.
Citi provides consumers, corporations, governments and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsive. This role provides the Internal Audit organization with strategic direction, oversight and coordination of the communications and engagement across all product, function and region audit teams globally. Working closely with the senior members of the IA Operational team and the IA product/functional/regional Chief Auditors, this role is responsible for the management of IA's strategic messaging across the employee base, both within IA as well as more broadly across Citi. Additionally, this role will drive the branding of the function externally with our key regulators and the marketplace. This role is also responsible for driving strategic change initiatives within IA, with a specific focus on driving Innovation across the teams in partnership with the IA Innovation team and the IA product and function teams.
This role is a key member of the Office of the COO and works closely with key partners in Citi group including Global Public Affairs to ensure the smooth running of IA operational activities relating to communications and engagement. Key Responsibilities:
Develop, execute and manage an innovative and exciting internal communications program, including content and logistics, for IA employees to drive key messages in a consistent manner across the organization according to IA strategy, using new tools and techniques
Drive the adoption of strategic change initiatives across the organization including project management and coordination of specific initiatives, for example driving adoption of Technology and Methodology Innovation across the IA function
Develop a global VOE strategy for the Internal Audit function - lead and manage the VOE global council, analysing both quantitative and qualitative data to develop and execute key strategic global initiatives and a global internal communications program to drive performance and promote retention of Citi Internal Audit personnel
Create, roll-out, and oversee a global senior executive management communications program to enhance executive stakeholders' knowledge and understanding of Citi Internal Audit's activities and impact
Provide thought leadership, content and execution for all key OCC/FRB/FDIC regulatory presentations
Develop and execute and manage a global external marketing and communications program, including content and logistics, to position Citi Internal Audit as the best in class audit function, a thought-leader and employer of choice within the Internal Audit industry
Manage a small team
BA/BS or equivalent. Related certifications (CPA, ACA, CFA, CIA, CISA or similar) are a plus.
Communications background is recommended.
Strong project management skills are a must to drive the adoption of change initiatives including innovation
Strong experience in a related role such as branding, public relations and media, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables according to strict timetables.
Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
Strong interpersonal skills for interfacing with all levels of internal and external audit and senior management and self-confidence to drive decisions and budget/headcount limits across the various IA teams.
Strong leadership skills with a proven track record in managing teams and making a positive impact on the organization.
Internal Number: 4974955
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