Provides project implementation management leadership including planning, scheduling, technical direction, documentation, reporting, and communication.
Provides consultation with faculty and staff concerning applications that involve technology.
Assists in district-wide budgetary decisions.
Provides technical project coordination by maintaining the technical project calendar.
Organizes and maintains technical support documentation.
Assists users in problem definition and systems analysis including detailed specifications and documentation.
Provides end-user training as necessary.
Plans, coordinates, advises, and addresses second-level, non-routine trouble tickets.
Troubleshoots and repairs computers and printer hardware.
Monitors server performance and responds to malfunctions.
Installs and maintains server-based software and lab workstations for faculty, staff and students.
Assists with ITV classes, maintenance, and scheduling.
Maintains hardware/software for campus computer labs.
Provides desktop support and training to faculty, staff, and students.
Analyzes end-user problems, makes recommendations, and implements solutions.
Performs installation of software, virus removal, installation of data line and user account management.
Develops and maintains effective web related applications, methods and procedures for college district websites.
Designs and maintains administrative database files, queries and interfaces.
Administers faculty and staff computer accounts, email accounts and telephones.
Monitors network activity for security issues.
Internal Number: 52394
About Big Sandy Community & Technical College
Big Sandy Community and Technical College (BSCTC) is committed to quality educational opportunities for student success, promotes economic growth and enhances the quality of life of its constituents. With campuses in Prestonsburg, Pikeville, Paintsville and Hager Hill, BSCTC offers 30 academic and technical programs and more than 200 credentials with an emphasis on innovation in learning and student access, transfer and success.Celebrating more than 75 years of educational excellence, BSCTC features multiple career pathways for students. Our Go2Work program allows for accelerated training that leads to rewarding, high-demand and high-wage careers in two years or less. For those seeking to continue their education at a four-year school, our Go2Transfer program allows you to get your basics close to home and transfer with ease for a fraction of the cost of other colleges. Choose the academic program that best fits your needs.