Insight works on an exciting variety of medical devices and health care products for many different clients. Our Human Factors team works in integrated teams to guide the development of intuitive and easy to use designs. The knowledge gained from our usability studies and our analyses is funneled to our design teams to ensure the product works well for the users they are intended for.
As a Manager, Human Factors you will be responsible for planning and leading human factors programs for medical device and pharma clients. You will manage a small team of human factors engineers on a project basis. You will handle client interactions and expectations, as well as plan resources, budgets, and timelines. You will be responsible for applying human factors engineering methods throughout the design and development process for medical products. You will be responsible for planning and conducting usability evaluations, executing risk management strategies, and applying HF principles to improve the design of devices and interfaces.
Successful candidate will have at least 5-7 years of experience in the medical device/healthcare industry, working in a human factors capacity. You should have experience following regulatory requirements for human factors (FDA, IEC 62366-1, etc.) for medical devices. You must have a good understanding of the entire product development process.
To succeed in this position, you must have the following:
Strong empathy and exceptional interpersonal skills that enable you to communicate with anyone.
Experience as a project manager including planning, timeline and budget management and staffing.
Experience in supervising a team of at least 1-3 people.
Ability to develop, support, and defend design recommendations based on human factors science and design principles.
Ability to design and run controlled studies with human subjects (e.g. usability, preference).
Strong technical writing skills.
Analytical abilities that allow you to determine ways users can do things incorrectly and foresee the consequences of doing so.
Ability to learn quickly, take initiative, and think critically for yourself.
Responsibilities and Duties
Work with clients to plan, manage, and execute HF activities
Lead small project teams to complete projects
Work within multi-disciplinary teams to develop solutions using human factors principles and methods to contribute human factors expertise to the development process
Analyze use workflows, goals, tasks, and experiences to identify user needs
Create and execute all components of usability studies
Conduct user-focused risk identification and assessment activities critical to medical device development efforts (e.g. use FMEA)
Apply human factors knowledge to product definition and strategy
Work with consumers and designers to evaluate concepts and existing products on the market for improvement opportunities
Qualifications and Skills
Minimum 5-7 years of experience working in a human factors capacity within the medical device / healthcare sector
Experience managing a small team or direct reports of HF professionals
Minimum BS or BSE in Human Factors, Ergonomics, Industrial Engineering, Cognitive Psychology or extensive formal education in human factors related areas*
Experience conducting usability studies and hazard analysis of use-related hazards
Experience creating experience maps, site/app maps, wireframes, and interactive prototypes
Experience in research design as it relates to product development
Knowledge of, or direct experience with the use and application of anthropometric data
Awareness of/coursework in psychology, cognition, marketing, design, or product development
Ability to balance theoretical tools and practical experimentation to develop concepts and ideas
Be familiar with industry standards regarding human factors and usability (FDA, HE 75, ISO 62366) in the medical device development process
Proficiency in Microsoft Office, Adobe Creative Suite, wireframing tools, and image/video editing
Job Type: Full-time
About Insight Product Development
Insight Product Development is a design innovation consultancy that offers innovative design development for medical devices, drug delivery, and consumer health. Leveraging more than 30 years in product development, we help clients, from startups to Fortune 500 companies uncover valuable opportunities, innovate the technologies and experiences that enable them, and drive their development through commercialization.