The MIS Research group's objective is to enable MIS to get the right research to the right people at the right time. The Research group is responsible for driving research content, organizing product management, overseeing operations & managing operational controls. This role is part of the function that supports the overall MIS Research objective by managing onshore and/or offshore research, ratings and data activities.
Research Support is a global team with members located in New York, London, Gurgaon and Bangalore. This role supports the creation and publication of various types of research reports for Moody's Investors Service, across multiple regions and a wide range of industry sectors. The team's output includes a mix of financial and descriptive written content.
The AVP Research Manager will work closely with India-based research and editorial team members, onshore Analysts and Research Managers, and the MIS Production Team.
Key activities include acting as the Lead or Support for smultiple areas, depending on business need:
Day-to-day business coordination for rollout of research workflow and Content Management System (CMS) and ICM functionalities
BAU: Support / create research technology operations escalation matrix, accountability, and collect success/failure metrics.
Define and implement future research authoring & publishing business strategy, business requirements, UAT plans, release planning, change management, and process and application remediation.
Lead delivery for the firm's roadmap transformation programs
Support transition(s) of selected research activities to the MIS Support Center; coordinate with research leadership to design and develop day-to-day workflow, metrics tracking and reporting processes
Independently manage the end-to-end production process of research products, encompassing multiple publication types; ensure product quality is appropriate per service level agreements (SLAs)
Ensure research workflow is properly managed in accordance with defined operational processes
Coordinate and run team conference calls and meetings, both internally and with analysts; ensure follow up on issues requiring escalation
Supervise India-based colleagues and interact with analysts to deliver high quality research products
Serve as key point of contact for issue escalation from analysts and research leadership in the lines of business
Design and create presentations for management and deliver analytical reports on weekly, monthly, and ad-hoc basis; attend/present in meetings to research leadership
Collate and track operational metrics, e.g., daily tracking and monitoring of workflow in SharePoint, MS Outlook, MS Access, as appropriate; deliver metrics reporting to research leadership and other stakeholders; proactively design and implement improvements to metrics tracking/reporting that expand efficiency, accuracy, relevance of data and presentation
Drive creation of operational documentation and guidelines
Develop and deliver training to Analysts and offshore teams for new research products / changes in processes
Serve as mentor to junior team members
Proactively interact with senior level research team members, i.e., lead analysts, research directors, LOB heads, to drive timely completion of research deliverables requiring analyst review
Drive standard operational frameworks and enhance operating efficiency; develop and execute improvements through the identification of gaps and inefficiencies
BA/BS required; Computer Science specialty preferred, concentration in a business related discipline helpful but not required
4-7 years of professional relevant work experience, preferably working in a financial institution, with credit and/or research knowledge
Project management experience required
Strong quantitative and qualitative skills
Exceptional attention to detail relating to written and financial research content, metrics tracking and reporting, creating, modifying, manipulating high volumes of data
Highly proficient in MS Word, Excel, and PowerPoint; knowledge of SharePoint helpful but not required
Accurately manage and maintain large volumes of data in Excel; proficient in Excel functions such as pivot tables, v-lookup, filter/sorting, index match, conditional formatting, text to columns, etc.; formatting worksheets for presentations and reports to senior management
Excellent communication, presentation, and administrative management skills
Polished, professional email and phone communication style is essential
A positive outgoing attitude with good interpersonal skills, and the ability to build strong professional relationships with both internal and external parties
Effective and comfortable interacting with both junior and very senior level analysts/research leadership
Fluency in English is essential
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.2 billion in 2017, employs approximately 11,900 people worldwide and maintains a presence in 41 countries. Further information is available at www.moodys.com.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email email@example.com.. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. For New York City positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the New York City Fair Chance Act. For all other applicants, qualified applicants with criminal histories will be considered for employment consistent with the requirements of applicable law.
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Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Internal Number: 4933331
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