UX Research and Web SpecialistJob Code: 4815Job Grade: HFTE: 100%, Non-Exempt, 2-Year Fixed Term School of Engineering, Department of Management Science & Engineering, Stanford Technology Ventures Program The School of Engineering Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.
The Stanford Technology Ventures Program (stvp.stanford.edu) is the entrepreneurship center in Stanford's School of Engineering, within the department of Management Science & Engineering. With a startup-like culture, STVP is a lab that creates research as well as innovative entrepreneurship education opportunities for Stanford students. Our work includes the delivery of affiliated courses, scholarly research, fellowships, and extracurricular programs, along with accelerating entrepreneurship and innovation education around the world through faculty development programs, industry collaborations and content creation for the Stanford eCorner platform (ecorner.stanford.edu) and other digital platforms.
Reporting to STVP's Digital Product Manager, the UX Research and Web Specialist supports the development, testing, user interface design and maintenance of Stanford eCorner, and all other STVP digital sites and experiences. The Specialist will design and execute site/feature testing programs and analyze and present user behavior and site performance data. The Specialist will also be responsible for writing testing scripts, drafting suggested UI copy, making timely and accurate site updates, proactively seeking out and offering technical guidance to improve systems and experiences and supporting project management activities and process improvements.
The ideal candidate is organized, driven, and technically-minded, with an interest in the topics of entrepreneurship and innovation. If you have self-awareness and ability to tie your work into the goals of the team as a whole, if you are adaptable and resilient, eager to test ideas and seize opportunities, and an ever-curious learner, then STVP may be a perfect fit for you. Working with STVP staff, faculty, and external collaborators you will play a vital role in helping to deliver on our mission to develop the entrepreneurial mindset in organizations and individuals around the world.
Your responsibilities include:
Assist with defining, designing and testing the functionality and interface of applications.
Ensure compliance with Stanford's online accessibility policies through implementing alternative technologies.
Assist with creating application code to manifest the designs, or work with software engineers to develop them.
Assist with usability testing on applications during the development lifecycle; refine designs based on the results of testing. May administer testing focus groups.
Execute and administer user research protocols, understand or contribute personas, identify required tasks and information flows for given systems.
Implement established information architecture and user interface designs for given systems.
Gather, monitor, and report on metrics and user feedback for issues and opportunities for improvement; liase with quality assurance and help desk specialists to identify defects in application functionality or design and create strategies for mitigation.
Contribute to and maintain documentation or design assumptions, application requirements and specifications, business logic, training materials, help text, and release notes.
* Other duties may also be assigned
To be successful in this position, you will bring:
Bachelor's degree or combination of education and relevant experience.
Requires knowledge of computer system capabilities.
Hands-on design skills.
Experience in current Web technologies.
Understanding of HTML, CSS, wire framing tools and visual design software.
Knowledge of delivering mobile solutions, responsive design across platforms and devices.
Knowledge of WC3 (World Wide Web consortium) and related standards, including accessibility.
Skill in conducting user research, user testing, usability testing and analysis.
Skill in developing specifications and mockups using UI design tools and/or programming in web application languages.
Strong communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise
Ability to document business scenarios or requirements and create mockups.
Proven problem solving and analytical thinking and ability to approach problems logically and systematically.
In addition, preferred requirements include:
Experience navigating projects with multiple stakeholders
Demonstratable experince with user research, user research and testing protocols and design
Familiarity with data analytics tools, such as Google Analytics
Familiarity with content management systems, such as WordPress
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit a cover letter and resume along with your online application. Your one-page cover letter should briefly describe your editorial and content development background and provide examples of your experience with attention to detail, responsiveness, and decision-making.
Location: School of Engineering, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.Stanford University is an eq...ual opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.