The Senior Director for Strategic Planning & Assessment for Student Success reports to and provides leadership assistance and support to the Associate Vice President for Student Success. This position will increase collaboration and planning across the various divisions within student success and create and implement assessment plans for each area. The position will liaise with other departments and schools across the university to identify areas of improvement to increase effectiveness, retention, and persistence. This position will also assume responsibility for the creation and implementation of a variety of projects, systems, and training as needed.
●Oversee the implementation and progress of the Student Success strategic plan, providing regular updates as required to the Associate Vice president for Student Success or their designee while supporting individual departments’ commitment to improving effectiveness, retention, etc. ●Oversee the design and implementation of timely assessment in areas related to Student Success strategic objectives and student learning outcomes. This includes the leadership of an assessment committee, development of learning outcomes and overseeing the collection and analysis of the data. Committees could include Advising, Careers, Housing, ISSS, Global, Experience, Conduct, Veterans, and Health and Wellness initiatives. ●Using assessment data, this position will lead the planning and execution of recommendations and training focused on improving outcomes and results and, ultimately, student service and satisfaction. ●Develop three professional staff orientation programs per year that serve to welcome and transition new members into Student Success, ●Work with college councils, committees, and the office of institutional research to identify, analyze, and synthesize data to help plan and assess initiatives to advance strategic priorities and the college mission. ●Oversee the systems integral to Student Success, including Banner, Course Catalog and Starfish. Generate reports as needed. ●Manage the Assistant Director to oversee the following: oEnsure proactive usage from all student success staff through in-person training and materials. oTake lead in the development of new Starfish features and retention efforts. Chair the Starfish Users Group and IT Starfish support meetings. oIn coordination with the Provost Office, outlines expectations for faculty. Aid provost's efforts for the mandate of Starfish usage. oExplore the expansion of Starfish to include more success modules to use this software as a retention tool ●Engage in educational opportunities and professional networks and organizations to maintain relevant knowledge to assessment and retention, including maintaining knowledge of the university's tools and systems, such as Banner and Starfish. ●Plan, coordinate, and market professional development activities that support retention initiatives to faculty/staff/partners. ●Identify barriers to students' success and spearhead outreach to resolve the issues
Skills/Qualifications ●Master's degree in Higher Education or related field. ●Five (5) or more years of work experience in a higher education environment, two (2) years management experience in higher education. ●Experience with assessment, including the measurement of retention, student learning and success, and overall satisfaction. ●Experience working in diverse populations. ●Supervision of staff and data management are essential ●Effective communication skills and comfort working with different teams within the organization. Communicate effectively and persuasively with people from all areas of the college. Work well under pressure, be flexible, adaptable and establish rapport easily. ●Produce professional documents and give professional and effective presentations ●Ability to prioritize and handle multiple deadlines and projects ●Administrative experience including meeting management, project management, and calendar/scheduling ●Strong proficiency in Banner, Starfish, Degreeworks, Microsoft Office applications, specifically MS Word and Excel. ●Self-starter with an interest in working in a team environment ●Ability to manage multiple collaborative projects and systems in a fast-paced environment.
Internal Number: 16831
About The New School
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.