The Assistant to theDirector of Student Financial Aid is part of the Office of Student FinancialAid and Scholarships at Vanderbilt University and is a key individualcontributor responsible for managing the day-to-day administrative andsecretarial support activities of the office and supervises support staff andstudents. This position provides operational coordination, administrativesupport, and project management. Reporting directly to the Director, theAssistant to the Director of Student Financial Aid and Scholarships serves as aprimary point of direct administrative contact and liaison with other offices,individuals, and external institutions and agencies on a range of issues. TheAssistant to the Director will function as the Director's trusted aide, liaisonand representative in professional and organizational matters. The positionprovides and/or oversees the provision of staff support to office senior staff,to include handling walk-in and phone interactions, maintaining calendars and travelarrangements, screening, analyzing, and responding to incoming correspondence,handling day-to-day problems and situations, and provision of administrativesupport.
Duties and Responsibilities
Develops, prepares, and/or composes responses to correspondence requiring research, judgment and discretion; routinely writes, edits, and submits materials for internal/external communication for the Director.
Responsible for scheduling appointments which may include the Director's or Associate Directors calendars.
Create and edit presentations using PowerPoint, Excel, Word, and other appropriate tools.
Answers phones, responds to inquiries, screens calls, and handles related issues that come to the Director's phone.
Supports Associate Directors of Student Financial Aid and Scholarships as instructed by the Director. (i.e. travel)
Supervises select support staff and student employees.
Manages schedules and approves timesheets for one full-time, non-exempt receptionist.
Interviews, hires, manages schedules and approves timesheets for 5+ OSFA student workers.
Holds and manages an office OneCard to be used in the general support of the office.
Greets visitors to the Director's office and provides the highest level of professional service.
Takes initiative to resolve some issues when appropriate.
Serves as the office manager, ordering supplies, and coordinating maintenance.
Serves as the procurement specialist for the office, using SkyVU.
Provide project management support as needed.
Support the OSFA Operations division as needed.
Coordinates and/or organizes various Office of Student Financial Aid initiatives that might involve other university offices, undergraduate and graduate/professional schools, off-campus agencies and any other areas of contact.
Other duties as assigned.
Profile of an Ideal Candidate
An Associate's degree from an accredited institution of higher education and at least 5 years of directly comparable experience is necessary.
A Bachelor's degree from an accredited institution of higher education is strongly preferred.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community is necessary.
Ability to use independent judgment, think critically, and to manage and impart confidential information is necessary.
Ability to analyze and solve problems is necessary.
Word processing and/or data entry skills are necessary.
Effective verbal and written communication skills are necessary.
Records maintenance skills are preferred.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures is preferred.
Conflict resolution and/or mediation skills are preferred.
Skills in the use of database management, word processing, spreadsheet, and/or presentation software are preferred.
Organizing and coordinating skills are preferred.
Supervisory experience is preferred.
About Vanderbilt Benefits
In addition to offering a lively community that encourageslearning and celebrates diversity, Vanderbilt University offers a competitive,flexible benefits package including health, dental, vision, life, accidentaldeath & dismemberment, disability insurance, paid time off, and a 403(b)retirement plan with employer match. Vanderbilt offers tuition assistance toemployees, spouses and dependent children. Also, after five years of service,Vanderbilt will pay up to 55% of the tuition for up to three dependent childrento earn a bachelor's degree. Learn more about Vanderbilt's benefitsat VU Benefits Overview.
Vanderbilt is a renowned private institution foundedin 1873 and located in the heart of Nashville, Tennessee. The university'sstudents and faculty frequently cite Nashville and the surrounding area as oneof the many perks of being a part of the Vanderbilt community. VanderbiltUniversity is a place where your expertise will be valued, your knowledgeexpanded, and your abilities challenged. It is a place where your diversity issought and celebrated. It is a place where employees know they are part ofsomething bigger than themselves, take exceptional pride in their work andnever settle for what was good enough yesterday. Vanderbilt was recently ranked#2 for ‘best quality of life’ and ‘great financial aid,’ #5 for ‘best runcolleges’ and ‘beautiful campus,’ and #6 for both being in a ‘college city thatstudents love’ and having ‘great campus/city relations.’
Internal Number: 1801956
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.