Job Summary: Develops, implements, and manages the Foundation’s Technology strategy, integrating systems, applications, and business analytics to propel the Foundation towards its goals. Champions a consultative approach across the Technology team to understand business challenges and collaborates with business units to define and implement solutions.
Develops, communicates, and executes a technology strategy that aligns with the overall goals and strategy of the Foundation.
Optimizes the user experience and impact of the Foundation’s systems and applications, identifying opportunities for improvement and overseeing the development of solutions in collaboration with business units.
Partners with Make-A-Wish America (National office) on the integration and ongoing management of their “Centralized Technology Services” and other initiatives supporting the Foundation, ensuring offering meets Foundation needs, including those related to networking infrastructure, CRM system development and usage, and cybersecurity.
Develops and manages business analytics tools to enhance data-informed decision making throughout the Foundation.
Supports staff capabilities and understanding of processes, procedures, and systems through a comprehensive technology training offering.
Leads and manages technology staff.
Develops and manages relationships with information and technology vendors.
Prepares I/T annual budget; manages to the approved
Other duties as
Preferred Skills & Abilities:
Ability to lead within and across teams
Strategic-thinking and problem solving
Experience with technology assessments and solution development
Familiarity with unified communications solutions
Data management and reporting expertise
Experience with Blackbaud’s Raiser’s Edge , Financial Edge, and Office 365 is preferred; experience with Crystal Reports and Salesforce is a plus.
Preferred Education & Experience:
7 or more years’ relevant experience
Bachelor’s degree in Business Management, Information Systems, or Computer Science.
A cover letter must be included for consideration. No phone calls please.
About Make-A-Wish Illinois
"Together, we create life-changing wishes for children with critical illnesses."
-The Make-A-Wish Mission
Every year, nearly 1,200 children in Illinois are newly diagnosed with a critical illness. Make-A-Wish® believes that wishes are an important part of the overall care and treatment of these children. Each wish offers the opportunity for a joyous, life-changing experience.
Since 1985, Make-A-Wish Illinois has granted more than 14,000 wishes to children across the state with the support of 1,400 volunteers and numerous donors and other supporters.
A dynamic, professional staff is essential to delivering high-quality wishes to children with life-threatening medical conditions across Illinois. Named one of The Non-Profit Times Best Non-Profits to Work For in 2016, Make-A-Wish® Illinois offers an environment that encourages excellence and allows individuals to grow and flourish while delivering the mission. We hope you consider applying for any one of these unique opportunities.