Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
Create applications to interface with Salesforce and a variety of ancillary systems, integrations
Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
Collaborate with various internal departments, including marketing, product development, and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Create applications to interface with Salesforce and a variety of ancillary systems
Evaluate existing processes and determine potential Salesforce-enabled enhancements
Oversee solutions design and delivery, including integration with existing architecture
Identify opportunities for sales automation
Collaborate with business application owners to advance the development of key market tools
Analytical skills – analytical mindset to identify a user's needs and to design and produce solutions to issues
Communication skills – communicate complex information effectively to people who don't have computer knowledge and answer questions as they arise, giving clear instructions
Teamwork – work in teams, maintaining a professional and helpful demeanor toward their colleagues
Time management – work to business timelines and schedules, often working on multiple projects while ensuring the work produced meets best practices
Problem-solving abilities – identify and troubleshoot issues and faults as they arise
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree in computer science or related field of study
Minimum work experience: eight years of software development and four years of Salesforce application development
Proven background launching significant system enhancements and release cycles
Salesforce Developer Certification (Or obtained in the first 12 months of employment)
Familiarity with Agile software development methodology; user stories, product owners, etc.
Informatica, Form Assembly, Salesforce Communities, web services
Experience developing customer-facing user interfaces
Deep insight into the technology/Higher Education sector and sales enablement
Self-motivated and creative experience with Higher Education Data Architecture (HEDA)
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 47639BR
About Harvard University Medical School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.