Harvard Medical School Information Systems seeks a Business Systems Analyst professional skilled in leading requirements elicitation, journey mapping, business process redesign, and user-centered design.
The Information Systems team is responsible for the Software Development Lifecycle (SDLC) from project inception through implementation through ongoing support of the Harvard Medical School systems that support core functions related (but not limited to) Human Resources, Finance, Research Administration, Facilities Management, and Faculty and Student Affairs. The ideal candidate will be energized by solving problems in new and innovative ways. You are comfortable working in an ever-changing environment and have the ability to engage with stakeholders to identify minimal viable product for frequent delivery of new technology solutions.
Research, design, documentation, implementation, configuration, and validation of solutions to business needs
Collaborate with stakeholders to translate business needs into technology strategies, systems requirements and scoping of IT projects
Lead definition of system requirements, gap analysis, user journey mapping and identification of feasible alternative solutions that meet defined business objectives
Document and refine current state and future state system processes, design and review prototypes to meet key gaps and processes, and build support from technology stakeholders in solutions
Define Agile user stories that meet business requirements and application features, data conversion, systems integration, security, or customizations
Identify user story prioritization and sprint content collaboratively with the stakeholders and IT team to ensure effective delivery of IT projects
Assess business implications of technology applications and the impact on current and future business environment. Identify process, practice, or policy change recommendations based on input from stakeholders, comprehension of the subject area, and awareness of current or new system's potential capabilities
Assist with change management to ensure that systems are understood and adopted by users
Develop training materials and work with change agents and trainers on training approach and delivery
Partners with HUIT, School officials, and internal IT to assess system integration opportunities
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree and 5+ years experience in defining requirements for desktop, mobile, or web-based software applications and relational databases. Experience working in a higher ed setting and/or familiarity with Oracle Financials, Peoplesoft HR, Student Information Systems Familiarity with the agile methodology and experienced working with agile frameworks and tools.
Strong analytical and critical thinking skills to solve complex issues
Strong ability to communicate both verbally and in writing with internal and external teams
Ability to prioritize and multitask, deadline and detail oriented
Troubleshooting skills, problem resolution, project management, and technology evaluation to meet business requirements.
Demonstrated team performance delivering technology solutions with a service mindset approach
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 47637BR
About Harvard University Medical School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.