Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2017 Computerworld Magazine. Always at the forefront of technologies, Cedars-Sinai is implementing EPIC as its comprehensive electronic medical record system.
Supports the implementation of various applications along with the integration of those systems. Performs modifications to existing applications that will effectively accomplish desired objectives. Provides insight and recommendations on technical application support in assigned areas and demonstrates a solid level of subject matter expertise in providing support on projects, business owners and other EIS teams. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team. Independently works on a small portfolio of low to medium complexity and scale work projects. Performs and monitors the resolution of maintenance or enhancement issues assigned by the CSHS EIS. Interfaces with the various teams across CSHS departments and end user community regarding application support. Provides guidance to less experienced staff. Helps design and code new applications. Involved in the design and troubleshooting of interfaces. Assists with the research and documentation of product requirements. Assists with the development of product technical documentation. Assists with the development and implementation of product test plans. Assists with the development and implementation of internal and client training programs. Works as a member of a multidisciplinary team to provide timely and accurate clinical information at the operational support capacity. Helps ensure continuous real-time operation of clinical information systems (24X7). Interacting with system and support vendors as needed.
Assists with the analysis and documentation of clinical and/or business systems.
Provides application support to functional applications
Provide backup tasks and tactical support to clinical systems to help ensure uptime and operational state of all IDS's supported systems
Creates troubleshooting documentation and user training materials
Works with end users in developing solutions for existing and new processes
Coordinates with various other departments to troubleshoot and resolve issues
Uses analytical skills and expertise to investigate, resolve, and/or escalate support issues
Adheres to appropriate CSHS Project Management standards including Change Management/Control (ITG) process
Performs application customization, optimization, and system stabilization.
Coordinates and schedules follow-up activities to ensure that interfaces are set up and ready for testing according to schedule.
Performs and assists in development of test data, conducts unit and system testing and creates documentation for all phases of implementation.
Maintains user security tables, monitor database integrity and evaluate the change request by end users
Participates in go-live planning as it pertains to conversions/migrations; facilitates review and status meetings with clients and vendors.
Provides programming, analysis, and design expertise
Design/modifies business rules for applications
Coordinates and implements the interface and/or conversion phase of an application installation process; provides support in troubleshooting and resolving interface issues.
Prepares and submits status reports to Manager as required
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scientists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical rese...arch and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.