The role of the Regional Program Officer is to support the growth of the Award through provision of training and guidance to interested Award Operators (delivery partners) and Participants, as well as training and ongoing program support, particularly within the Western region. The Program Officer, Western Region will work to recruit, develop and maintain collaborative partnerships with exceptional service delivery in full alignment with The Duke of Edinburgh’s International Award’s strategic goals and annual priorities.
Using effective research techniques, the role incumbent will lead recruitment and development of new local delivery partners across the region and across the USA who are interested in the Award Program. The Program Officer will work with the Program team to engage local sites of national program partners. All of these activities should contribute to increased representation and opportunities for both young people and leaders from diverse backgrounds.
Additional responsibility will be held for managing and ensuring compliance with license requirements for new and existing delivery partners in the region, providing support around the principles and requirements of the Award program, and the effective use of digital tools in doing so. Additionally, the Program Officer will support Award USA in the described program specialty areas.
In conjunction with the program team, actively recruit, license and induct new delivery partners to support the five sections of the Award;
Represent the national office at events and conferences;
TRAINING & ONGOING SUPPORT
Provide support for the delivery for new and existing Award Units and, as necessary across the USA as well as for volunteers and participants in the Virtual Award Program;
Be responsible for the planning, promotion and management of training events in the region and as needed nationally;
Induct and train staff and volunteers in Award units in partnership with the other national office staff members;
In conjunction with the National Program Director, deliver a regional training strategy and calendar including the setting of and adherence to budgets and income generation targets;
Acting as a system super user, provide Online Record Book training and troubleshooting services and support to Award Leaders in the region and, as necessary, across the country;
As needed, contribute to the development of delivery focused learning materials for the Award’s online learning platform (the Online Learning Hub);
Ensure the delivery of the Award meets International standards and work with staff and volunteers to develop strategies to maintain and improve quality;
Schedule and undertake audit and compliance reviews with delivery partners in the region in accordance with licensing requirements;
Approve participants’ activities and Awards through the Online Record Book;
Assist in managing the database of delivery partners and update contacts on the website;
In partnership with the National Program Director, lead all aspects of the Virtual Award Program, including recruitment, training, weekly check-ins with Award Leaders, troubleshooting, and problem resolution.
In partnership with the VP of Program and Operations, serve as liaison to the Boy Scouts of America national partnership. Work to imbed The Duke of Edinburgh’s International Award within BSA and reduce barriers for adoption by Councils.
Undertake any other duties as required for the successful delivery of national objectives.
About The Duke of Edinburgh's International Award USA
The Duke of Edinburgh's International Award USA delivers The Duke Edinburgh’s International Award (the Award) which is an internationally recognized program for young people, building their skills to equip them for life and work. By creating opportunities for young people to develop skills, get physically active, give service and experience adventure, the Award can play a critical role in their development.
The vision of The Duke of Edinburgh’s International Award USA is to inspire and empower young Americans, from all backgrounds and communities, to challenge themselves and exceed expectations. Our ambition is to reach one percent of the youth population, or 470,000 young people, in the USA by the year 2026.
To achieve our goal and transform the lives of young people across the USA, we aim to collaborate with established youth serving serving organizations and schools, train and deploy dedicated and highly skilled community volunteers and engage the strategic support of individual and corporate stakeholders.