Provides customer support and engineering service through the performance of small integration projects and on-site engineering services that may include start-up, troubleshooting and repair of complex equipment / systems in a wide variety of applications.
Overview of typical activities:
- Product and system start-up and support Consultation regarding the application of products, technologies and manufacturing processes in industry-specific applications. - Project Management services including scheduling, budgeting and human resources allocation to ensure that the project meets or exceeds the end user's and Rockwell's expectations. - Project Execution of integration project from kick-off to sign-off. - Identification and correction of hardware failures, firmware problems and programming deficiencies, as well as the implementation of hardware/firmware updates and upgrades. - Hands on Instruction/training of Rockwell Automation customers on proper use, operation and maintenance of Rockwell Products. - On-call emergency service support for Rockwell Automation Products within the engineers skillset (24X7). - Possible travel to remote work sites from the service engineer's field office city location may also be required. (Work assignments at remote city locations may be for extended periods of time.)
Internal Number: 2596734
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.