The Brown University Division of Advancement seeks qualified applicants for the position of Assistant Director for CRM and Data Services.
Reporting to the Associate Director of Advancement Reporting, the Assistant Director is responsible for managing the Business Analysis team, identifying and delivering process and systems improvements, delivering adhoc data requests, responsible for increased utilization of BBCRM adoption through the leverage of native functionality and deriving business requirements and quality assurance for AIS project initiatives. This role will lead the evaluation of technology requests, lead the requirement definition, delivery of solutions within BBCRM and be responsible for the development and execution of testing and validation across CRM, reports or technology projects. This role will also manage a training strategy for our fundraising platform for the Advancement division (annual giving, major gift, planned giving, corporate and foundation giving, prospect management, special events, engagement, and stewardship teams). The Associate Director will work closely with the AIS leadership and other colleagues to sustain a culture of continuous improvement.
Bachelorâ™s degree required
Minimum of 5-7 years project management, SDLC methodology execution, providing support of CRM software platforms and providing reporting support
Familiarity with SDLC methodologies including requirements, design, implementation, test planning and User Acceptance testing
Strong aptitude for diagnosing end user problems, identifying and implementing solutions
Programming in SQL or similar query language
Demonstrated experience with developing and implementing reports using SQL Server Reporting Services (SSRS) (or other BI tools) preferred.
Proven ability to build, manage and foster a team-oriented environment
Understanding of standard IT policies and procedures, including usage of test environments and change procedures
Excel at uncovering hidden trends in a volume of data
Excellent prioritization, time management/multi-tasking skills, and attention to detail
Excellent communication (written and oral) and interpersonal skills
Knowledge of higher education or other non-profit fundraising principles preferred
All offers of employment are contingent upon a background check and education check satisfactory to Brown.
Applicants are asked to submit a cover letter and resume with their applications.
Recruiting Start Date:
Job Posting Title:
Assistant Director for CRM and Data Services
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ151459
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.