Background Parking & Transportation Services is a self-supporting unit of the University of Minnesota within Auxiliary Services. The department is responsible for the administration, operation and maintenance of reliable and efficient transportation services on the Twin Cities campus including transit, parking, fleet, streets, walkways and way-finding. PTS supports alternatives to the single-occupant vehicle and promotes programs to encourage the University community to walk, bike, carpool, or take the bus. The department handles compliance documentation for all University vehicles or licensed equipment and administers the fuel credit card, vehicle insurance and safety, and employee driver training programs. PTS Mission Facilitating safe and effective integrated transportation systems that provide services for pedestrians, bicycles, transit and vehicles. Responsibilities 40 % Project Administration and Program Support ? Ensure effective planning, implementation, communication and coordination of PTS-wide programs, initiatives and projects. ? Direct PTS processes and initiatives for Director/PTS leadership. • Serve as a member of the PTS leadership team. • Lead/facilitate ad-hoc departmental committees. • Research and analyze project elements for various initiatives. Report findings and provide recommendations. • Lead request-for-proposal, grant writing efforts, legal agreements, project workplans, briefing reports, and presentations. Maintain, track, and communicate project progress and records. • Manage and direct programmatic initiatives and processes. ? Develop and implement new initiatives and programs. • Research and analyze potential projects/programs and provide recommendations. • Advise PTS Director on programming/initiative. • Determine steps and mobilize staff needed for implementation. ? Develop clear, direct and concise communication that provides work direction within the department. ? Provide representation for PTS Director in meetings and other campus events and provide staff support to PTS/University-Wide Committees. Coordinate progress on committee initiatives and monitor completion. ? Assist in the development, planning and implementation of PTS diversity and respectful workplace training and educational initiatives. ? Assist in the development, planning and implementation of PTS employee engagement efforts. ? Establish and maintain effective relationships with faculty, staff, business partners and other key customers and constituencies.
20% Strategic Planning Implementation ? Participate in the formulation of PTS strategic plan and annual workplan ensuring support of institutional, University Services and Auxiliary Services goals. ? Develop and administer implementation plans for strategic initiatives. Coordinate and communicate status of work plan initiatives, business plans, and develop quarterly updates for PTS leadership. Compose detailed reports and presentations to communicate the status and deadlines. Monitor and enforce staff compliance. ? Implement, administer and ensure departmental compliance with PTS and Auxiliary Services wide initiatives. ? Assist in the development and implementation of PTS/PTS-related policies. ? Support accountability in PTS leadership and all work efforts.
20% Communications Oversight ? Supervise, direct and manage the PTS communication and marketing staff. ? Direct and approve communications and marketing objectives, tactics, and timelines. ? Determine, in conjunction with the PTS Communications Manager, PTS’ annual communications and marketing budget. ? Direct and approve for further review all print, digital and social media documents, products and promotional materials, produced internally and by vendors including but not limited to campus maps, brochures, correspondence, and advertisements. ? Act as final editor, along with Director, of all PTS communications sent internally and externally. ? Oversee PTS website including all content updates and redesign efforts. ? Develop complex responses/manage process for data request inquiries. ? Manage/coordinate, in conjunction with the PTS Communications Manager, the communication response process for media inquiries, projects, programs/issues that involve multijurisdictional/University administration response/input. ? Represent PTS on University-wide communications committees as appropriate.
20% Administrative Oversight ? Provide administrative support to PTS. ? Coordinate and manage Director’s calendar. ? Ensure PTS policies, procedures, and processes are relevant and up-to-date. Identify and develop process improvements and procedural changes. ? Ensure compliance with University personnel/HR procedures and practices. • Serve as liaison to Auxiliary Services HR/payroll regarding personnel related issues, activities and initiatives. • Coordinate with Auxiliary Services HR/payroll to ensure that timekeeping, payroll, position management, appointment information and recruiting efforts are complete and accurate. ? Direct the annual performance appraisal process within PTS. ? Manage the PTS Student Employee Leadership Program/Student Development Outcomes Program. ? Develop, edit, and maintain job descriptions. ? Administer employee training, recognition, and engagement efforts. • Direct Great Service Week program. • Develop, in collaboration with PTS leadership and other departments as appropriate, training opportunities that meet departmental needs. • Promote/Support University wellness and fund drive efforts. • Plan and promote employee appreciation events. ? Identify areas for PTS process improvement. Participate in developing process improvement initiatives. ? Supervise the department executive specialist. ? Other duties as assigned.
Work Environment The position requires work to be performed primarily in an office setting.
Minimum Qualifications ? Bachelor’s degree plus at least 4 years of program/project management experience or related administrative experience or a combination of related education and work experience to total 8 years. ? Well-developed computer proficiency, including MS Word. ? Demonstrated excellent written and verbal skills. ? Ability to work independently and in consultation with multiple stakeholders. ? Ability to balance multiple work demands and to thrive in a changing environment. ? Supervisory or team lead experience
Preferred Qualifications ? Master’s degree preferred (policy, business or a related field) ? Knowledge of and experience with University of MN policies, systems and procedures. ? Experience creating and/or implementing communication plans/strategies. ? Demonstrated commitment to University and department initiatives, goals and environments. ? Demonstrated organizational and project abilities. ? Ability to identify departmental priorities and make decisions to ensure work efforts and resources are employed appropriately. ? Highly developed conflict management, negotiation and problem resolution skills. ? Ability to function in a collaborative and collegial environment.
Internal Number: 326777
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.