Join Harvard University Student Accounts Office (Office of the Controller) as a Business Analyst. Working as a member of our Systems team, master Oracle's Peoplesoft Campus Solutions enterprise student system. Own configuration, testing, reporting, and project management, working with stakeholders from around Harvard to continuously improve our system for the benefit of our students and administrators.
This is a unique opportunity to work with a talented and committed team to make an impact at Harvard while developing your Business Analyst skills and expertise. The ideal candidate will enjoy solving complex system problems independently, be quick to master new software, thrive in a team setting, and be committed to excellent customer service.
Key responsibilities for this position include:
Responsible for functional system administration of Oracle's Campus Solutions software, managing complex and detailed setup and configuration. Exercises judgment, creativity and advanced technical skills to independently troubleshoot and solve system problems as they arise, identifying root causes, and proposing and implementing solutions. Develops a comprehensive understanding of how changes to setup and configuration in Campus Solutions affect our business and other business areas.
Participates in a team that manages Harvard's tuition calculation process, which assesses nearly $600 million annually of tuition, health insurances, and other required fees. Responsible for all aspects of this process, including independently working with schools to prepare, schedule, test and implement tuition calculation each term. Writes and maintains SQL criteria. Manages implementation of rules for new programs or schools. Troubleshoots problems and implements solutions.
Working independently with customers around the university, takes a leadership role in projects to develop and implement complex processes and systems. Works with closely Harvard University Information Technology (HUIT), Student Accounts staff and schools to analyze problems, brainstorm solutions, draft specs, request changes, communicate with stakeholders, coordinate release scheduling, create test scripts, perform testing, and sign off on changes.
Creating, updating, and troubleshooting reports using Oracle Campus Solutions, Oracle Business Intelligence, Oracle SQL Developer, and other tools.
Assess business outcomes, analyzing internal and external processes on an ongoing basis, identifying areas for improvement, and proposing and implementing changes.
Creates and maintains process documentation, manages online content on university websites for internal and external use.
Additional responsibilities as assigned
**Please include a cover letter with your application**
Harvard's Financial Administration Department (FAD) is dedicated to supporting the teaching and research missions of Harvard University by providing outstanding financial services to the Harvard community; by providing support, guidance and consultation; by working to ensure compliance with University and federal guidelines; by mitigating risk; and by promoting the financial health of the University.
FAD is responsible for oversight of the University's finances, including efficient and accurate transaction processing, financial reporting, budgeting and financial planning, cash and debt management, internal audit services, risk management and sponsored program administration, and administrative systems services. The department, led by the Vice President for Finance (VPF), is comprised of 7 reporting units:
Mission: To consistently deliver high-quality, innovative service and leadership in financial planning, analysis, operations and compliance, in support of Harvard's teaching and research objectives. We aspire to provide the Harvard community with outstanding financial services to enable the dissemination of knowledge and the advancement of intellectual discovery. We commit to steward the University's assets efficiently, such that resources are assured for current and future generations of faculty and students.
Harvard University requires pre-employment reference and background screening.
Harvard University is unable to provide work authorization and/or visa sponsorship.
This position has a 90-day orientation and review period.
Harvard offers an outstanding benefits package including:
Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree and five years of experience working with administrative systems.
Ability to quickly assimilate new technology and/or applications.
Exceptional analytic skills and problem solving abilities.
Excellent verbal and written communication.
Fluent in MS Office.
Proven ability to deliver quality work in a fast-paced, customer-focused environment. Proven experience with relational databases including SQL.
Familiarity with Oracle Campus Solutions or other integrated student information systems strongly preferred.
Familiarity with managing student financial and data records.
Knowledge of CSS, HTML, XML and XSL.
Experience using reporting tools to write queries.
Experience writing test scripts, documenting business processes, and managing complex system configuration.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 47489BR
About Harvard University Financial Administration
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.