The Core Services and Application Technologies team manages the core-computing infrastructure at OHSU. Services include network-attached storage, Active Directory, enterprise messaging, network printing, Windows and Unix server administration, as well as server virtualization. The principle duty of the Infrastructure Analyst is to provide life cycle support for each of these core applications at OHSU.
This is a multi-tasking, broadly based, position that requires a unique combination of analytic, project management, and customer service skills to provide ITG systems support across all OHSU healthcare, academic and research missions. Incumbents are proficient in troubleshooting and root cause analysis using the scientific method of refining a problem statement, and queuing up a series of increasingly specific tests to isolate the problem. The incumbent will develop specialized knowledge for the technologies and services for which they are directly responsible. The individual in the role will constantly look to improve processes and value continued learning opportunities to allow for advancement within their field.
The Infrastructure Analyst provides advanced technical expertise and leadership, models service excellence and conduct, and develops cross-team communications to facilitate core competencies and best practices. As the primary point of contact for trouble tickets escalated to the team, the Infrastructure Analyst can clearly communicate with users with varying levels of technical experience.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm