Job Requisition Number: 25947. The Donor Relations Officer serves as an important contributor to the College of Letters & Science’s fundraising team, supplementing some of our core operations functions with greater capacity to help create satisfying philanthropic experiences for the College’s most important donors. Reporting to the Senior Director of External Relations, s/he also works directly with the Gift & Fund Manager and the Events Manager to ensure that gifts are properly assigned and acknowledged in a timely fashion, leveraging the voice of and key messages from our Deans. S/he supports the knowledge of our leadership and fundraising teams by providing important reports and donor-related information. S/he also helps support and execute select donor cultivation and stewardship events that keep some of our most important constituents engaged with the College, devises and executes tools for post-event engagement, and engages in reporting and analysis that assesses their effectiveness and impact.
•Oversees elements of donor cultivation and stewardship events, such as audience list selection and refinement; preparing briefings; and performing post-event analysis. •Assists in managing and tracking the flow of major gift acknowledgments, including prioritizing, drafting, researching to identify accurate information, proofreading and communicating clearly with development teams regarding needed action. Develops and maintains acknowledgment templates. Generates mass and tailored acknowledgment letters with appropriate levels of personalization. •Using the College Relations gift acknowledgment report, maintains a current and accurate record of acknowledgments in-process. Oversees appropriate prioritization. Requires experience with advanced, nested formulas in Excel, knowledge of conditional formatting features. •Periodic Management Reports: Owns the monthly Master Gift Pipeline for L&S. Oversees compilation of data from all development teams into predefined report format. Identifies and researches problematic data in the report drafts. Prepares brief summary of month’s highlights. •Manages the monthly pledge reminder report, alerting L&S divisional fundraisers of upcoming payment reminders for significant donors and potential need for special handling as appropriate. •Updates quarterly report of significant gifts to other campus units that benefit L&S faculty. •Manages gift agreements for commitments under $25K. Provides fundraisers with appropriate templates customized to characteristics of the commitment. Confirms accuracy of UDAR recording of commitments and payments; tracks online giving and CADS record and follows up when adjustments are necessary. •In support of College Relations development teams and per their request, carries out the following duties on email@example.com: posts funds, obtains “friendly” URLs, updates notification email addresses for requested funds, posts special text such as memorial biographies, obtains campaign codes. •Ad hoc projects that support the College Relations team might include: donor and fund research; preparing materials for the L&S Advisory Board; or trouble-shooting a development operations issue. Uses analytical skills to derive and present specific information for decision-making and action.•Advanced skill in meeting goals and objectives within budget and time constraints. •Well-developed time and project management skills; flexibility and adaptability •Advanced interpersonal communication skills •Excellent analytical, problem-solving and decision-making skills •Strong customer service and team orientation. •Well-developed political and social skills required to engage with important internal and external audiences, including important donors. •Advanced judgment, decision-making and problem recognition/avoidance/resolution skills. •Excellent writing and proofreading skills. •Expert in Microsoft Office, including Excel and Word; with relevant relational databases; and with other events software and tools (e.g. Convio or graphic tools). •A high level of proficiency with Microsoft Office (especially Excel), Google applications, calendaring systems, and ability to learn other software and systems as required. •Demonstrated ability to handle sensitive matters with discretion and tact, and to maintain strict confidentiality.
Education/Training: •Bachelors degree in related area and/or equivalent experience/training
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.