Join a growing, collegial, department of motivated IT professionals; great facilities, team environment, exceptional resources. Serve as IT/AV Support Manager. Report to IT Director for Instructional Technology and Media Services. Work as a member of a team; participate in all aspects of Instructional, Classroom, Event, Video, and Room/Infrastructure Services and Support. This position requires strong oral and written communication skills. When necessary, work extended hours and occasional weekends; vacation may not be taken in August/September.
* Serve as media help desk and provide instructional and event technology planning and support. * Provide daily room health-checks, troubleshooting and maintenance. * Support faculty, staff and students in use of instructional solutions including Panopto, Canvas, MacOS/iOS; Windows10/M365/One Drive/SharePoint; DropBox, Penn+Box, Zoom, Skype. * Design and implement classroom technology training programs for faculty, staff and students. * Setup/support video and audio conferencing, webcasting, video/audio capture for classes, meetings and events. * Provide videography and video production services. * Install and support various media technologies including Mersive Solstice wireless presentation, Kitcast/Apple TV digital signage. * Work with AV integrators to order and repair equipment and make service calls. * Make recommendations for new equipment purchases and AV design. * Participate in designing signal flow charts using Microsoft Visio. * Provide touch panel programming using Extron global configurator and AMX programming.
Internal Number: 41186
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.