The Associate Director, Advancement Data Analysis and Reporting (“Associate Director”) is responsible for all operational reporting projects to include list generation, descriptive statistical analyses, and maintaining self-service reporting templates in support of the university’s fundraising and alumni relations goals; all data outputs from the system of record, Ellucian CRM Advance, and future reporting platforms and configurations (SSRS/BI); and the implementation of protocols and procedures governing the use of reporting and analytics tools by the division of Development and Alumni Relations. As the vice-leader of the department of Advancement Reporting and Analytics, the Associate Director supervises staff responsible for data analysis/report/list generation (all data output) and partners across Advancement Operations to effectively implement standardized business processes for DAR data and its systems.
American University is investing in its advancement program infrastructure to support an ambitious campaign. An alpha and beta partner with Ellucian, AU was one of the first universities to employ CRM Advance as its system of record. The Advancement Operations unit is searching for professionals in data quality, training and application support, prospect management, and reporting and analytics who demonstrate a high level of expertise in functional domains and success in managing change. The American University Development and Alumni Relations department is an outstanding place to work, one where we share a vision in a collaborative environment.
American University (AU) is one of the largest employers in Washington, DC and consistently ranks among the nation’s great universities. Our student body is cosmopolitan and globally diverse, with over 9,000 undergraduate and graduate students represented by all 50 states, the District of Columbia, and 150 countries. Throughout our history, the engagement, inclusiveness and diversity of AU’s faculty, staff, and students have been hallmarks of the university. We offer a competitive benefits package including a 2:1 matching retirement plan, tuition benefits for full-time staff and their families, 5 leadership development certificates, and have been recognized by the American Heart Association as a fit-friendly worksite. For more information regarding our benefits and life at AU please visit http://www.american.edu/hr/Benefits.cfm.
This position reports directly to the Director, Reporting and Analytics and supervises a part-time Advancement Data Analysis and Reporting student worker
The Associate Director has no overall budget responsibilities or authority but will be responsible for bringing their insights and experience to inform analytics and reporting strategies in order to build a robust and nuanced reporting and BI environment for DAR
This position may require occasional evening and weekend work for time-sensitive projects and participation in scheduled divisional events such as All-American Weekend (AU’s alumni and family weekend), the annual Scholarship Luncheon, and the annual President’s Circle Dinner
Position Type/Expected Hours of Work
Sr Coordinator/Sr Analyst A
Commensurate with experience
Required Education and Experience
At least five years of relevant work experience in the field of data analysis, reporting, data integrity, prospect research, and/or data verification
Familiarity with advancement and/or sales database systems (Ellucian CRM Advance and/or Microsoft Dynamics a plus)
Demonstrated experience in achieving proficient use in at least one such business tool
Demonstrated professional experience using software for data analysis (Microsoft Access, Excel, SAS, MicroStrategy, or other)
A positive and collaborative professional philosophy, recognizing that the functions of this role are integral to the achievement of the division’s development and alumni relations goals and objectives
Understanding of and inquisitiveness in technology integration, reporting platforms, individual records management, and overall approaches to information accuracy
Proficiency using MS Office suite, particularly MS Access, Excel, and Word
Meticulous attention to detail, organizational skills, and thoroughness
Excellent written and verbal communication skills, with demonstrated success in communicating policies and procedures to employees or clients
Unquestionable discretion and ability to process confidential information in a timely, accurate, and professional manner
Excellent interpersonal communication skills and an ability to work successfully with persons from diverse backgrounds
Maturity, sound judgment, and ability to handle multiple tasks simultaneously in a deadline-oriented environment
Preferred Education and Experience
Knowledge of SQL or R
Familiarity with Agile methodology and SCRUM framework for project management a plus
At least one year of supervisory experience
Demonstrated understanding and interest in higher education, fundraising and alumni relations priorities, best practices, and general operations
Additional Eligibility Qualifications
Hiring offers for this position are contingent on the successful completion of a background check
Current American University Employees:
If you are a current full-time or part-time staff member at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Internal Number: 12305
About American University
A global outlook, practical idealism, and a passion for public service define American University. American University is a private doctoral institution situated in a residential neighborhood of northwest Washington, D.C. Our academic strengths are grounded in social responsibility and a commitment to cultural and intellectual diversity.