Location: Bristol, RI Category: Staff positions Posted On: Thu Oct 25 2018 Job Description:
The Retail Operation Attendant Lead Personnel is responsible for providing cash operation services and completing various support tasks during the assigned shift. The hours for this position may vary and include nights and weekends.
Performs quality work within deadlines with or without direct supervision. Works effectively as a team leader on all assignments. Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Cleans work areas, equipment and utensils, distributes supplies, utensils, and portable equipment. Keeps cashier area clean, utilizing proper cleaning products and adhering to established sanitation standards. Keeps customer tables, chairs, and counters clean and neat.
Interacts with co-workers to ensure compliance with company service standards, and inventory and cash control procedures. Monitors sanitation, food production, handling, and storage practices of assigned unit and ensures compliance with established standards.
Confidentiality extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities. Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.
Serves customers in an efficient and friendly manner, resolves customer concerns seeking assistance from supervisors or management as needed.
Stocks all customer supplies per direction of supervisor on duty. Stocks, prepares, cooks, and serves all menu/food related items in unit assigned. Washes, peels, cuts, and seeds vegetables and fruits.
Accurately reports all cash receipts, make deposits and file the appropriate paperwork daily.
Consistently monitors standards and makes recommendations for improvements or cost reductions without sacrificing established service quality standards.
Demonstrates complete understanding of departmental requirements and interprets their intent accurately to staff members.
Maintains sick line and fills open positions.
Monitors customer traffic/buying trends and makes appropriate adjustments to improve service deliver.
Monitors daily performance and productivity of staff and ensures compliance with established timetables and quality standards.
Posts schedule on a weekly basis.
Routinely inspects areas of assigned responsibility and reports all substandard safety, security, or equipment conditions to Cash Operations Manager. Schedules employee time off according to established union contract.
Trains staff as assigned, and assists with orientation of new employees in a timely and efficient manner.
Compiles weekly inventory of all point of sale coolers, racks and walk in coolers. Counts, verifies and reconciles daily sales, following all cash handling standards.
Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Inventories supplies daily and requisitions items as needed to meet par levels.
High School Diploma or equivalent. A minimum of 3 years as a food service professional with a minimum of 1 year of supervisory experience. Strong background in food preparation, a la carte, fast food, cooking and service. Ability to interact with diverse and high volume customer base in a friendly and efficient manner. Ability to use the time clock system properly, and record worked hours for processing. Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties. Possess the ability to meet Bon Appï¿½tit unit specific uniform standards for this position. Utilize all Personal Protective Equipment's per Bon Appï¿½tit guidelines. Wear a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.
* At the University's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
As an institution committed to strengthening society through engaged teaching and learning as well as building the university that the world needs now, Roger Williams University values inclusion, seeks to reflect the diversity of the region and create access to higher education and career success.
The University seeks candidates who, through their work and life experiences, service to the community, and teaching or research, can contribute to our diversity, inclusivity, and equity goals.
Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law.
For information on our Non-discrimination and Title IX policy, visit: rwu.edu/NDT9
Salaries for new hires at Roger Williams University usually fall between the minimum and midpoint of the salary range.
Internal Number: 104164
About Roger Williams University
Roger Williams University is inextricably connected to Roger Williams, the 17th-century leader devoted to freedom of conscience and social justice who founded a community in Rhode Island based on those tenets. Roger Williams' philosophy, and what has been called his 'lively experiment,' nurtured the growth of vibrant and open societies. Our pursuit of excellence in education, academic accomplishment and community service is rooted in his focus on intellectual exchange, critical thinking, inclusiveness and innovation as a means of improving a free society. It is this legacy that inspires our core purpose.