Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
Education: Bachelor's Degree
Job Function: Product Management
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 18053584
Position Objective The position is responsible to work strategically with Citibank Insurance Partners to grow the Bancaassurance business in the Bank. It includes driving new business and cross-sell opportunity to all customers segment via face to face and digital marketing.
Principal Responsibilities Principal responsibility is to work closely and manage relationship with the business partners, develop suitable insurance products, drive Banca Sales and Revenue for Branch Channel under Retail Bank.
Identify and develop new product with Insurance partners
Training and development of frontline
Drive rewards, recognition & contests
Interface with marketing (inhouse and partner) for collateral/ customer promotion activities
Engagement with Compliance, Legal to enhance to ensure compliance to regulatory requirements and regional compliance
Development of Sales processes/ tools
Manage relationship with Insurance Partners
Customer Service with regards to Insurance Sales and Policy Maintenance
Resolution of customer escalations
Qualifications and Knowledge/Skills/Behaviors
Minimum 5 years working experience in financial services, preferably in insurance company with exposure in general or life insurance.
Key Performance Indicator
Annual New Premium (ANP)
Personality and Experience
Creative and Innovative
Have experience in Insurance business
Like to work with different people - team player.
Aggressive and result-oriented person.
Internal Number: 4601992
About Citibank Berhad
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